Ann Karen Day Spa & Salon

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CLOSED NOW - Opens at 9:00am

Yelp deleted my review because the company complained so I'm posting it here:



I got a gift card from here that was for a 1 hour massage and 75 minute facial for $145 in the chinese ads. They gave me a discount because I was an employee's very good friend. That was back in December 2009. I recently went to redeem it, and they told me it was for a 1-1/2 hour massage and I cannot get my massage and facial. That was not what my friend told me and they changed their services on me.



I asked my friend what I had on the gc again and she said it was for a 1 hour massage and 75 minute facial. She said they always have this promo deal even though it is different prices at different times. I was really pissed! I asked two girls there last month, and both of them told me it was for the 1-1/2 hour massage. My friend said they didn't even have 1-1/2 hour massage prices until February 2010 when the new menus came out. I believe they made it up because they didn't know what the hell was going on and just decided to make up their own thing. You can't trust this place. What a turn off and especially for a new client to experience this!



Anyway, I did the facial, but they took my gc and didn't even offer to compensate for the $45 that was left on the card. The facial was only valued at $95. I have proof of the amount that was paid for and am certain they have swindled others in paying more for their services.



I would never recommend this place to anyone. They don't know what they're doing and are shady.