Draft Horse Inn offers 39 quiet, clean and cozy rooms that come with all the comforts of home at an affordable price. Enjoy premier amenities including 32" flat screen TV's, free wireless internet, cable TV, and complimentary breakfast served every day of the week. We offer one of the best values around and the best accommodation in Arcadia, WI. We have several room options available for your convenience including: Single Queen, Double Queen, Jacuzzi Suite, Jetted Tub Room, and an Apartment Suite. Reserve one of our Jacuzzi rooms for that added bonus to help you get the rest and relaxation you're looking for. Get your morning started the right way with a complimentary continental breakfast consisting of fresh coffee, juice, fruit, and toast. Nearby attractions include phenomenal whitetail deer and wild turkey hunting, as well as the Arcadia Aquatic Center or the Arcadia Country Club for a fun time swimming or playing a round of golf.Draft Horse Inn offers 39 quiet, clean and cozy rooms that come with all the comforts of home at an affordable price. Enjoy premier amenities including 32" flat screen TV's, free wireless internet, cable TV, and complimentary breakfast served every day of the week. We offer one of the best values around and the best accommodation in Arcadia, WI. We have several room options available for your convenience including: Single Queen, Double Queen, Jacuzzi Suite, Jetted Tub Room, and an Apartment Suite. Reserve one of our Jacuzzi rooms for that added bonus to help you get the rest and relaxation you're looking for. Get your morning started the right way with a complimentary continental breakfast consisting of fresh coffee, juice, fruit, and toast. Nearby attractions include phenomenal whitetail deer and wild turkey hunting, as well as the Arcadia Aquatic Center or the Arcadia Country Club for a fun time swimming or playing a round of golf.
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Reviews

L
lovemachine

11/10/2011

Provided by YPmobile
poor

pulled in late 1 night after deciding not to drive home not drunk but maybe. go into get room and nobody @ front desk. waited for good 10 minutes, rang bell, nothing! obviously didnt stay!

T
teamjess21

08/12/2011

Provided by YP.com
Upon arriving at the hotel, we...

Upon arriving at the hotel, we pulled into the parking lot and noticed a woman with a small white dog getting back into her vehicle. I mentioned to the other 3 people with me that I should have brought my cat, seeing as how they allowed pets!

However, we did notice a sign on the door that specified that there were no pets allowed.

We had been driving about 4 hours from Milwaukee, and were attending a wedding in town. We quickly checked into our room, saw that it had been cleaned by housekeeping, and left.

After the wedding we went straight back to our room and went straight to bed. When I woke up in the morning, I went to the bathroom and opened the shower curtain only to find DOG FECES in the bathtub. I could not believe my eyes, and immediately woke the others in my group up and asked what on earth that could be from! We were all baffled and right away called the front desk. The front desk clerk was equally baffled and very apologetic. Housekeeping removed the feces and we hurried and packed up our things and proceeded to check out and headed back to Milwaukee, 4 in a car unshowered since we were so disgusted. Upon checkout the clerk apologized profusely and ensured us that we would be contacted by the owner and compensated.

One week and 3 phone calls (From our end) later, finally were able to get a hold of the owner. First thing mentioned was that we were supposed to be contacted, and his response was "yeah, I know." This was the first unprofessional move. He then proceeded to tell us that clearly someone had played a joke on us and that we were at fault for the incident and no compensation would be given. It seems clear to me that the room was cleaned in advance and we were informed that no one had stayed in the room the night before. The lady in the parking lot we saw at check in was leaving after looking at a room in the hotel. It is entirely possible that our room was the one she was shown (unsupervised) and that her dog had relieved himself in the shower before she left. And if it had been a joke, HOW on earth would anyone be able to get into our room when one key was locked in the room while we went to the wedding, and the other kept in my sister-in-law's purse. Begs the question "How secure IS this hotel?!?!". Not to mention we knew hardly anyone at this wedding. This is the worst customer service we have EVER received. All of us have or still work at hotels, in various management positions, and can not believe the way this situation was (or really wasn't) handled. We will be contacting BBB and the health department regarding this issue. I simply cannot believe an establishment would insult and disrespect a patron as the Draft Horse Inn has done.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: 608-323-7719

TollFree: 800-591-0063

Payment method
master card, visa
AKA

Draft Horse Inn Motel

Draft Horse Inn LLC

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Categories
Hotels, Bed & Breakfast & Inns, Hotel & Motel Consultants, Lodging, Motels
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