Nathan's Service Center

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We were on our way home from Redfish Lake when a tire blew out on our rented RV 20 miles from Mackay. It was getting late, so we spent the night in a turnout along the road. The next day we waited for roadside assistance to help set up something to get us towed to the nearest tire repair. It took some time for the roadside assistance to find a tow truck the next day. We waited most of the day until it was getting close to closing time. The tow truck driver knew Nathan and called ahead to see if he could help us. Nathan said he could. He stayed open late to put a new tire on the RV. He even lent his friend (the tow truck driver) a small truck to drive us to the nearest medical facility. My son had had a bit of a bicycle accident before leaving Redfish Lake and needed to be checked out. We are so grateful for Nathan's willingness to help and get us on our way home after a very long wait. Gina and Brian Nilsson

I would leave 10 stars if I could! This review is a year late but well deserved nonetheless. My husband and I had spent a week in Mackay in August 2014, visiting family, riding 4wheelers and climbing Mt. Borah. Exhausted, we were on our way home to Nampa when the bearing seized up on the trailer we were towing. Of course, this was a Sunday and everything was shut down. We limped our way into Nathan's Automotive Center parking lot and parked. I called a friend that lived in town, she made a few phone calls but couldn't reach anyone. We sat there for a good hour or two trying to come up with a game plan. The 4wheelers and trailer were borrowed so we weren't comfortable just stranding them there. Finally, Nathan and his wife drove by and pulled in to see what our story was. He hopped out and looked at the trailer - his wife finally decided to leave him there and head for home. Turns out they were headed to do yard work (we figured we were saving him from that job but turns out he loves to do yard work!) Nathan worked on the trailer for a good 2-3 hours before we finally acknowledged that we just didn't have the right parts to fix it on the spot. A nice farmer even stopped by to chat - he went home to see if he could drum up the right size castle nut but alas, he came back with a few that just weren't big enough! (I don't remember his name but he wore suspenders, drove a little white pickup with a cute dog in the back). After determining that we needed to leave the trailer there to be repaired later that week, we unloaded the 4wheelers and stored them at Rich and Talisha H.'s house (lifesavers!), then headed home to Nampa. We drove back the following weekend to retrieve the trailer and were on our way. The cost was very reasonable as well. Every time we pass through Arco to and from Mackay, we always stop there to gas up and will continue to give as much business as we can to this honest, fair, reliable establishment. Thanks again Nathan, for stopping and helping a family in a time of need! It was so appreciated and didn't go unnoticed! Sincerely, Matt and Susanne Jamison, Nampa