Sullivan Buick Pontiac GMC Inc.
777 W Dundee Rd, Arlington Heights, IL 60004
Reviews
08/20/2020
We had to unexpectedly replace our vehicle due to a costly repair. Fortunately a similar model was take in trade. Mike Ayoub let me take it home for my husband to check out. Called Mike Ayoub in the morning and told we would like to purchase it. After a few phone calls we had settled on a acceptable price and he had all the paperwork done by the time we got to Sullivan after work. Got the vehicle after it was detailed and a few maintenance issue were taken care of. I also have to mention that the vehicle we were replacing had over 175,000 miles thanks to a superior service department. Mike Baker and Victor Gomez made sure our new vehicle was in the best shape for us.
08/18/2020
We recently needed to have a costly repair to our 2004 GMC Envoy which made us rethink whether to have it done or not. We decided since it had 180,000 miles it was time to retire it. Between talking with and getting both Mike Baker's and Victor Gomez's opinion in service the decision was made to retire the 2004 GMC Envoy. The service department is responsible for us to be able to put on the 180,000 miles on the 2004 GMC Envoy. Luckily a 2006 GMC Envoy was taken in trade and it happened to have half as many miles and as an added plus it was even the same color. Mike Ayoub made the purchase of the 2006 GMC Envoy extremely easy. Would recommend anyone at the Sullivan dealership but especially these three men. Now it is up to Victor Gomez and Mike Baker in the service department to keep both our 2006 GMC Envoy and 2019 GMC Terrain running smoothly so that we are able to reach over 100,000 miles on each of them.
06/05/2020
We worked with Mike Ayoub and Mike O'Connell while purchasing our used Jeep Wrangler. They were both so helpful and made the whole process easy. I would definitely recommend Sullivan to my friends and family!
06/04/2020
ItâÂÂs time to start looking at new cars as my lease was due to be up shortly. I have now leased several cars from Sullivan and have been completely happy every time. This time was no different it took exactly one day to find the car make the deal and drive off with it. I am planning to return to Sullivan in about three years when the current lease is up.
02/02/2020
I visited Sullivan Buick GMC 4 times before purchasing my 2016 Chevy Cruze. This was the first place I visited when starting my search for a used car. Marco came out to greet me and immediately started asking questions to help narrow down what I was looking for. He showed me options I had not considered but was never pushy and always took my wants, including my budget, into consideration. Marco showed me several cars that met everything I was looking for and were comfortably within my budget. They continued to give me good service even when I decided that I was not in the market for a Buick or GMC vehicle and even when I made it obvious that I was shopping around. I was not bombarded by phone calls and emails beyond a few courtesy emails to keep in touch after visits. Marco was also within his first 3 months of working at the dealership, and it was very apparent that they do a good job training new salesman. I've had my Cruze for 2 weeks now, and I feel I got a fair deal on a clean, good-condition used car and am overall happy with my purchase and experience. I would recommend and/or return in the future.
10/22/2019
My first auto purchase from Sullivan Buick GMC and latter services offered by them have been so personal, friendly and of such high quality that I have not looked elsewhere for my auto needs... in over ten years.
Their Sales and Finance teams goes to any length to qualify and fulfill customer's new car needs And, the service team obliges the auto owners with prompt and quality repairs to their cars... with minimum wait and expense.
Sullivan Buick and GMC caters to my total auto needs.
06/02/2019
Wow - my husband and I truly enjoyed working with Victor Melendez! I looked at 4 different cars across 3 dealerships on Friday. By far Sullivan was the best dealership, the Enclave was the best car, and Victor was the BEST sales rep. I have always driven Caddys - and the Enclave blows the Xt5 away. THANK YOU for providing such a great overall experience!!!
05/11/2019
Went in looking to trade in my Ford. They treated me as if I was family. I had a wonderful experience. The time I spent there was definitely worth it, they made sure I got a great deal. I will definitely recommend anyone looking to buy a used or new car to make this as their go to dealership. You will not be disappointed.
04/27/2019
We had spent several weeks searching the various internet sites for a newer van. We found a very similar van at two different dealerships in Arlington Heights. We went to the first dealership and were very disappointed with the condition of the vehicle even though it has 15,000 few miles on the van at Sullivan. The next day we went to Sullivan and the condition of the vehicle as well as the service we got from our salesman, Mile Ayoub, as as different as night and day! Very please with our purchase as well as the overall sales experience.
04/17/2019
I want to give a great thank you to all of the assisting associates at Sullivan GM/Buick. They helped me through a tough situation, stayed longer than closing time in order to help me with this car. They saw my determination and my efforts, (My trade in s tore burst on the way to the dealership.) and they did as much as they could to give me a great car for a great price.
04/15/2019
I was in a accident and unfortunately needed to replace my older Buick.Jim Wheeler my salesman was extremely patient explained all of our options test drove us in few cars. My finance manager Michael Connelly sure that we got the best finance rate very nice experience.
03/26/2019
I purchased a 2018 certified vehicle regal from Sullivan Buick GMC by sales representative was Jim Wheeler. This young man was extremely knowledgeable courteous and helpful. He went above and beyond his job to make sure that all my concerns and questions were addressed. Anyone in the market for any type of vehicle make sure to stop at Sullivan Buick GMC in Arlington Heights make sure you ask for Jim Wheeler this young man has integrity. Hard to find!
03/18/2019
Our overall experience with purchasing a vehicle from Sullivan Buick/GMC was effortless. The sales staff was not the type that keeps pressuring you to purchase something. They listen to what you want and then match you up with perfect vehicle. With all the new technology that cars have today. Victor Melendez does and exceptional job of explaining how everything works and is more than willing to take the time in the future to clear up any confusion you might have.
03/12/2019
Purchased a 2016 Buick Lacrosse absolutely love it. Exceeded every expectation I had for the vehicle and dealership. My experience at Sullivan Buick GMC Was seamless transparent and actually enjoyable!
03/11/2019
I recently purchased a 2011 Buick list Searne from Alberto Cortez at Sullivan be at GMC. The vehicle was extremely clean and recondition as close as possible to new. All service and maintenance was up-to-date. Lifetime carwashes lifetime loaners what else can you ask for.
03/11/2019
Awesome car buying experience!I purchased a 2011 Buick list Searne from Alberto Cortez at Sullivan Buick GMC Inc.. The vehicle I purchased was extremely clean all maintenance was up to date.Best car buying experience ever
03/11/2019
Sullivan Buick GMC rocks!If you�re looking for a stress free car buying experience go see Alberto Cortez at Sullivan Buick GMC in Arlington Heights! Really nice people to do business with.
03/08/2019
I came to Sullivan Buick GMC and wanted to traded in my 2016 Buick encore. Working with Mike Ayoub was such a great experience and I would highly recommend him. It was such a smooth and fast experience I couldn't be more happier. Thank for showing me so many great options. I love my new 2018 GMC Terrain.
02/27/2019
I can not even explain how impressed I am with the service at this dealership. From management to sales. It was an all around amazing experience especially with Jim Wheeler as my salesman. I am very appreciative and would recommend anyone who is looking for a nice new or used car to check out Sullivan Buick Gmc of Arlington Heights.
02/26/2019
Mike is a great guy, He was very detailed in the sales transaction. When I called to speck with him before I purchase my car, He was great, very friendly. I love Great Customer, And Mike displayed just that.
More Business Info
Come see the Sullivan difference!
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