Gateway Tire & Service Center

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Brought my car in at 8am to get two rear rotors and brakes put on. Plus oil change and didn't get my car until 4pm. I sat here for 8 hours like l work here. Never again!

I agree with Mr. Pryor below. I took a tire and wheel in to have a flat fixed with a huge screw in the tread. The worker explained after he had taken the tire off the wheel that he could not see that the screw had penetrated through. I told him that it obviously had penetrated because the tire was losing pressure. He decided to use a 1/4 inch drill bit to drill a hole completely through the tire. This was entirely too large of a drill bit to get the job done. I ended up with a patched tire and large hole that made the patch highly suseptible for failure. The tire was not rebalanced correctly either after it was reinstalled on the wheel. The old wheel weights were still on the wheel with new wheel weights installed. The correct way to balance a wheel and tire is to remove the old wheel weights prior to putting on the balance machine. After this type of service, I would never trust them to do any work on my vehicle of any kind.