Lee Lighting

Write a Review817-385-6280

CLOSED NOW - Opens at 9:00am

I went there with family. Picked few items and told the person helping these are the items we would like to buy and she gave us a receipt and ones all the items are available we will give you a call ones they are ready. You can make payment at the time of pickup.

But next morning I get call from Vironica that we need to make the payment imediately since these items are on clearances and we can't get these items for you unless paid in full.

But my reply was hold on how things changed over night. And you guys gave me a recipet. Then she puts her manager on the phone who is very rude, unprofactional, talks like a thug on the phone her name is Amy. She was talking like we owe them money or some thing and we are in default. You need to make payment right now or you won't get the items. And i told her I have no problem in make payment if you guys have asked me to do so yesterday. ( I don't want t go too much in details) about the whole conversation) she was saying that we didn't want to make payment yesterday. Which was not making any seance to me. Why would I go there place an order for items if I didn't want to make payment. And they gave me a recipet for the items and total amount due at the time of pickup. Now she was telling me make a payment over the phone right now or come to the store today ASAP make the payment or you don't get the items.

I would have made the payment over the phone as well. I have done that many times.

But the way this Lady Amy was acting and talking over the phone like she is making a collection company phone call and was absolutely rude, unprofactionl. Worst of all she hangs up phone on me saying that you have until 5pm to make payment if you don't make payment you don't get the items.



No business is bad or good. It's the people

Working is the business make it good or bad.

If any business will have a manger like Amy in Lee lighting in Arlingtion TX. Any bueiness will become the worst business to deal with and customer service.

I didn't want to mention words like customer service, politeness and humbleness to Amy since I don't thing she have ever heard of any of these words and knows meaning of these words.

I will recommend peopel to go to lee Lighting but if you see lady name Amy stay away from her she might start asking for money right on to spot.