Papa Murphy's

Write a Review817-472-4242

OPEN NOW - Closes at 8:00pm

First lets start by saying they give you a boxless pizza, so if you go pick it up bring a sack or something to put it in. The paper tray they give you to cook this tasteless thing on Burns the pizza an leaves you upset that you spent 11.00 for this crap.. This is just a bad pizza franchise PERIOD!!! Save your money an just cook a meal or go to the market an buy one!!! An actually P.M.P gets a minus zero rating from Me!!!

I wish there were a zero rating here.



Let's just say a frozen box pizza would have tasted better.



Baking tray caught on fire although we followed the instructions to the letter. Temp was properly set and the paper-like tray was not touching the sides of the oven. The tray erupted into flames and filled our house with smoke, setting off the fire alarm before the pizza was finished cooking.



Beyond the burnt pizza, the second one, which did not burn, was tasteless, crust was not crisp, and generally not a good quality pizza.



Manager upon calling to complain simply stated that they had not heard of the baking trays catching on fire before, offered no apology, and stated that if someone else were to call in, that he would report it to the corporate office to inquire with the manufacturer. Again, not much of a service recovery in my mind.



So, my conclusion, you are better off with a Digorno's or some other take out place. Stay away from this one. Not a great business model or customer experience.