Rooms for Less
7804 S Cooper St, Arlington, TX 76001
Reviews
08/18/2010
Provided by YP.comI wish I could give him negative stars, but it unfairly requires you to give one. I ordered a king size mattress, chest and head board. I thought the price was a great deal, but little did i know, it was NOT worth it. The owner, Riz is a horrible business man, and has no regard for customer service. In the past they've offered a delivery fee that includes assembly. The day of delivery ( which was 4 days late btw) Riz tells they do not offer assembly and hadnt in 7yrs. Then I kindly reminded him of a customer who purchased somethings a few months before who they did assembly. He then lied, and said "oh ok thay may of been a special we were running." There was no special. Then when my furniture made it to my house, we noticed a scratch on the headboard AND chest. Riz said no problem we will send it back and deliver new ones tomorrow. Of course by now Im pissed, but Im also tired of waiting so I say whatever, ok. The next day I call him 15 min before closing and the delivery of my furniture to confirm he will be at my house with the rest of my order at 7 as discussed. Riz tells me "oh yea, we're just gonna do a refund." He had no intension of telling me anything, and it couldnt have been because he was busy because they hardly have any business.Which is to be expected with the awful attitude and disturbing customer service this guy provides. His reason for the refund was because he said all the pieces are like that. They would have a little bit of damage. But he didnt bother to discount it, nor did he apologize for the inconviences. Do not be fooled, he appears friendly and cooperative in the beginning, but it will not take long before his true attitude is exposed. PLEASE DO BUSINESS ELSEWHERE. You will be beyond dissapointed if you purchase anything from this place! Several other companies offer the same selection, with LESS bull. Seriously do your research.