Rustic Fence Specialists Inc

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We are very pleased with our new fence and the service that Rustic Fence provided. They are not the cheapest in town, but I would recommend them to anyone wanting a professional product.

I was extremely impressed with Rustic Fence (500 N. Bowen Road, Arlington, Texas) from the bid process through the installation, inspection, and warranty. The quality of the service and craftsmanship was exceptional. Their use of steel posts, number 1 red cedar rails and pickets as well as stainless steel nails was just what I was looking for. The price I received was very competitive. I highly recommend Rustic Fence.

Very please with the new fence. Project was done ahead of schedule. Would recommend Rustic Fence.

I would recommend Rustic Fence to anyone and everyone. I saw what they were capable of doing, received a basic quote plus the costs of any additional add-ons we had discussed. I could easily decide what x-tras I wanted, the additional price, and was able to decide what could (or couldn't) fit into my budget. No high pressure sales! The fence is perfect! It looks so good, no one can see in or out from in between the boards, and once they started working, it only took 3 days to complete! Highly recommend!!

I highly recommend Rustic. Tristan came out quickly and efficiently reviewed my need. The quote was reasonable and easily understood. The contractors who did the work were respectful and efficient. The fence is amazing and looks better than I expected.

As a facilities manager of a data center, I have many contractors I deal with on many projects, large and small. It is always nice when a company provides a service exactly as requested with zero negative issues. It makes my job easier. Rustic Fence has completed two fence projects for us. Both projects went very smoothly, and left us with quality fencing with zero headaches. They are my go to fence company, and the preferred fence contractor for our data center.

Rustic fence did an excellent job on our new fence. They were on time, very quick and most importantly, provided a quality fence that has and I expect will last many years to come! They also removed all the old fence/materials without hardly any sign of work being done. I would strongly suggest them to anyone looking for quality fence work at a very good price!

Tom came out on a Tuesday, said he would send an email with an estimate by the end of the day. When I hadn't heard by late Wednesday, I called his cell phone and he said he had been too busy, but promised to send the estimate by that evening. Nothing. Never heard back. No call, nothing.We are planning to have our entire backyard fence done, and it will be a big job. Guess they do not need the business! Very disappointing.

After this year’s wind storm, I called Rustic for a quote and they send out Bob Erwin who was very professional and kept me in the loop through the whole process. I did receive several quotes but gave the job to Rustic based on the BBB reviews and jobs I have seen around the community. I have asked them to come back to do a repair which was caused by a neighbor and Bob got right back to me. They did work very well with the other contractor I used (Extreme Landscape) when putting in my retaining wall. I would use them again in the future.

Called on Tuesday for an appt that day for an estimate. Tom never showed. I called Friday, he said he would be out this afternoon. Guess what, he never showed up. I guess they don't need the business.

Excellent company to work with - personnel in the office and the consultant that gave us the bid were very efficient and answered our questions accurately. Would highly recommend them to anyone considering a fence for their property.

Good professional people.

Ryan South and all the guys at Rustic are a stand up group. They will not sacrifice quality to win a job. They flat out tell it like it is, and they promised me I would be happy with my fence, and they were right. I have a very large yard with some topography, and they tore out the old fence which had several different planes, and put in an awesome cedar fence with one height throughout the yard. I couldn't be happier with the job they did. Rustic was extremely competative on price, and when I factor in the quality of materials, and the way they left my yard (looked better than it did when they got there) I would say I definitely made the right choice. I will use them again for my next project.



Tim

They are very friendly and responsive. They did an excellent job with our fence and went above and beyond to ensure everything was perfect. They did quality work while making affordable options known. I would recommend them anytime!

I was really impressed with the work I had done. My fence looks so good! I am constantly receiving compliments on it. My salesman was very helpful and knowledgeable when it came to anything related to fences. Also, the crew were very good at what they do; which is why I have this amazing fence surrounding my background. So all together I give them 5 stars because they deserve it and I will certainly be recommending them to my friends and will be back for future needs.

I've searched and searched for the best fence company in DFW, and majority of the people referred me to Rustic Fence. I could not be any happier with my new fence. They finished before they said they would have, and I will refer Rustic Fence to anyone I know. Good job Rustic



Dru Kaba

If you want superior craftsmanship and an emphasis on customer satisfaction, Rustic Fence is your company. Our new metal gates would not open completely because of the angle of the fence, and Rustic Fence worked until they opened correctly. They also wrapped our fence posts at no charge for the inconvenience. We were very impressed with their professionalism and commitment to a quality product. You will get what you are promised with Rustic Fence!

They will not look for your existing property line. It says in their contract they will, but they will not. If you have metal steaks under the ground to mark your property line they will not look for them. You must know your own property line because they will just build your fence where ever you want them to even if is on your neighbors property.

One of their reps came to our house, said he would email an estimate the next morning and we never heard back from him. Despite an email to him a few days later, a call to his cell phone the next day, and a call to the office two days after that. Apparently Rustic Fence has enough business and feels they can pick and choose their customers. No explanation, no response.