Charlotte Street Computers
252 Charlotte St, Asheville, NC 28801
Reviews
10/05/2016
Provided by YP.comWith Expertise and Professionalism at a 1 rating and Selection at a 2, the rating is closer to a 1 overall and that's what they deserve.
I've been there a number of times. Six months ago, I attempted to shop for a laptop but both times got sent out of the store and told to come back another time. I didn't until recently. Tried again - support a local business but with trepidation and skepticism. First fellow shouldn't have been allowed on the floor to show me computers. He was untrained. Switched to a fellow who knew more. Got a price on a notebook out the door. It was high for what they finally offered. But to save trouble would've bought it and dealt with it through Apple, not the store. But I left long enough that I ended up at home. That was an accident but a good one.
Contacted a lovely woman at Apple who easily put together what I wanted and saved me about $150 and I trust Apple. It's taking all of two days to get here and I know I'm in better hands with Apple.
Everything I ordered through Apple was cheaper.
They also did a nasty job repairing a Mac under warranty. I don't trust their knowledge level.
I wouldn't go back, not even to help a local business. They failed on repair work and flunked my three times going to attempt to buy a Mac.
12/28/2012
Provided by YP.comI had a bad experience. Poor communication with my service technician; Paid for more than I needed, and technician installed hardware other than what was agreed upon.
Later communication with a manager also left a bad taste. Really just hoping for an apology, but told that I got what I paid for.
07/27/2011
Provided by YP.comI had major problems with my HP laptop. Charlotte Street Computers tried everything they could to fix it but it was just a lousy computer design. To top it all off they didn't even charge me for all their work! Now that is a way to run a company. Their known to be the best in WNC.
12/12/2010
Provided by YPmobileHank, Robert, & Sean-Tops in service! Always pleased!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 828-225-6000
Phone: 828-225-6000
Primary Phone: 828-785-1384
Phone: 828-785-1384
- Brands
- Apple, Mac, Samsung, apple, mac, upgrades
- Payment method
- amex, master card, visa
- Neighborhood
- Albemarle Park
- Other Link
- Categories
- Computer & Equipment Dealers, Computer Software & Services, Computers & Computer Equipment-Service & Repair, Internet Products & Services