Pacific Properties

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They recently assumed responsibility for the apartment complex I have been living in for 4 years. I have no words that can adequately describe how rude, inefficient, ruthless and utterly insufferable this firm is. They do not answer their phone. They do not answer their emails in a timely manner and they NEVER sign a name to the email so you have no idea who you're talking to. Run...run away...FAST!

Pacific Properties was by far the worst and most unprofessional company that I have ever rented from. When we first got to the apt that we were renting it was unclean with dirty carpet. It had obviously not been cleaned after the last renter had moved out, i.e., there was still food left in the refrigerator and food all over the walls of the kitchen.

It was also nearly impossible to reach the maintenance team. We were without hot water for three days at one time because it was a holiday weekend, and they wouldn't send anybody out to fix the water heater. I also complained numerous times about our neighbor who was constantly using the parking spot that was designated for us, leaving us nowhere to park, and they were completely complacent.

I would not suggest this apartment complex to anyone. The rent is high, the Pacific Properties associates are rude, the maintenance team is hard to work with, and they will stick you with every charge that they can come up with if you have to break your lease early. We paid nearly $2,000 to leave after six months.

Pacific Properties is a nightmare to deal with in every way possible.... Both Medford and Ashland offices are just as bad.