Ashville Mobile Home Parts & Supply

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Placed an order online over the weekend. After checking different shipping options settled on free shipping to the home. On Monday got a call saying there was a computer glitch and it would be over $100 more. I said we checked the other options and assumed the free shipping was a holiday special. There was no apology or even an attempt to "make it right" - an extra tube of adhesive or a discount on this or a future purchase or something. I said I had to discuss it with my husband. When I called back to cancel the order I got the same lack of customer service. We are completely rehabbing a trailer and possibly a second plus are in a park with lots of fixxer uppers and would have used this company repeatedly (had already planned more purchases) and recommended them to others even if it wasn't the lowest cost option as customer service is far more important .
I understand glitches happen, but it wasn't the customer's fault and acting like our few hundred dollar order didn't matter isn't good customer service and in this case caused the loss of tens of thousands of dollars in the next few months alone.

I will not do business again with these people. Who ever the dark haired guy is, he's a sanctimonious prick. Self-righteous and does not belong in a small town setting like this. Get off your high horse and take a few classes in customer service.

Recently moved to Ashville, and John has been extremely helpful with everything we have needed.

Lowe's aint got nothing on these guys. There prices are wholesale to the public. Been in bussiness for 25 years and still holding strong.