Guarantee Auto Group

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CLOSED NOW - Opens atTomorrow 9:00am

There was a misunderstanding, car was repossessed due to a mishap but was released the next day and fees waived.

Netta was rude. Pushed my husband and i into a sale of a truck, had it not even a month, and cylinder 2 sank. The truck was useless. We gave the truck back, Steve, the owner, was generous enough to refund the money to us that we put into it. As months went on, when we would see either steve or netta, it was fine. Always on good terms. Today, 8/7/15 my husband & i walk into guarantee auto group, (8 months later) to be greeted by a sales guy in his early thirties, say "uhh im kinda in the middle of something,(sitting at a computer) did you need help"? My husband kindly replied, yeah we want to see the chevy truck out there.?" He replies "netta still has a bad taste in her mouth and refuses to serve you guys". Now mind you, we had cash. Think what you want, it is what it is, im not one to put an individual down or a business of that matter, but this is ridiculous. Netta is a poor business woman, un-professional & rude. I Do NOT recommend this place. & if you must, just avoid "Netta".

Thank you Steve for working the deal till it was DONE!!!!Thank you to Netta and Roy for being there the whole way with us!!Yous guys are AWESOME!!!