Chapes-JPL
3355 Lenox Rd NE #875, Atlanta, GA 30326
Reviews
04/28/2023
Provided by YP.comI never thought I'd be in a position to pawn my wedding ring for cash. It was a difficult decision, but a necessary one. With that in mind, I cannot express enough how grateful I am for the impeccable service and understanding I received at Chapes-JPL.
From the moment I walked into the office, I was treated with warmth, respect, and genuine empathy. The staff took the time to listen to my story and didn't judge me for my circumstances. They made me feel like I was among friends, which made the entire process so much easier.
The staff at Chapes-JPL are true professionals. They explained the entire pawning process to me in detail and made sure I understood every step. Their thorough approach helped to ease my anxiety about parting with my ring, knowing it was in good hands. They also gave me a fair and competitive offer for my ring, which allowed me to move forward with financial stability.
The office itself was clean, safe, and discreet. Chapes-JPL takes privacy very seriously, and I felt like my transaction was handled with the utmost confidentiality. I truly appreciated their commitment to maintaining a respectful and secure environment for their clients.
Overall, my experience at Chapes-JPL was nothing short of exceptional. The 5-star rating is more than deserved, and I would highly recommend their services to anyone in need of financial assistance. In a time of great personal difficulty, Chapes-JPL provided me with the support and compassion I needed to start a new chapter in my life. I am forever grateful for their kindness and understanding.
11/02/2022
Provided by YP.comSo happy I found this place. Brock was so friendly, fair, and understanding. He treated me like family. I felt safe taking my jewelry to the Chapes. It's so different than any other pawnshop I've been to in the past. They offered me the lowest interest rate. I shopped around, and this place is hands down the best. I was also very impressed to see how fast this worked. I definitely will be using them in the future.
10/27/2022
Provided by YP.comWell I'm just going to say this and I think it is the best way to describe it.. I don't know if anyone else feels like I do whenever you go to pawn shops and I mean I don't like it because they always think you're some kind of druggie or something else because of the way you are talked to or the way you get looked at or just plain think that they can say any price and you will take it and I don't think it's Kool or professional at all!! but I will say that I have been to a few different one's and I promise you that Chapes-JPL is the best pawn shop in the Atlanta area and I will tell the world that they are and I will just say that they must be doing something right because they have been there for HOOOOOOW long😁. But this is my opinion and I am just one person and that's all I can say is go and see for yourself and I bet you are going to say the same thing or something close to it . And they are so nice and polite it's like you have to say something about it because it's not like that everywhere else but I just wanted to say thank you for being honest and nice 👍
10/25/2022
Provided by YP.comWhen it came down to it, I felt reassured when Brock explained the process of what a pawn (a loan) is. And now that I'm back picking up my stuff it makes sense. Definitely got the most for my gold jewelry and the terms back were beyond reasonable. When it comes down to it customer service amazing even got my jewelry cleaned, super content.
02/23/2012
Provided by YP.comI was half expecting it to be like the pawn shops on TV, used tools and tvs everywhere, having to haggle to get the money I needed... Thankfully it couldn't have been more different. First off, I arrived at their private offices, There were no glass cases, and the only TV was the one in the waiting room. When I sat down with Philip? i told him how much I needed..he looked at what I had (a Rolex) and said no problem. Remember thinking, What, are you kidding me, that was easy. Anyway I thought the best thing I could do was let everyone know. Thanks again
06/23/2015
Provided by YP.comIts nicer than a regular pawn shop and so are the people there.
04/01/2014
Provided by YP.comI got my check for my stuff fast. I was surprised when I got there, i thought I was going to see a doctor when I walked in. Nice office and good people. Thanks Philip
02/27/2014
Provided by YP.comVery helpful place. It was not what I was expecting The experience was fast and it gave me ease about leaving my jewelry with them. Paul did a great job.
02/19/2014
Provided by YP.comThank you Hugh, I have been to other places but always come back. Honesty makes all the difference.
10/26/2012
Provided by YPmobileThis place is a complete joke. I was offered $50 on a diamond appraised at $500. The people you deal with look like dirty car salesman which matches them perfectly. They prey on people they can take advantage of but not me. Stay clear of this place!
18000 satisfied customers !! In response to “flatspin” my name is Paul Duffy. I am a buyer/loan agent for Chapes JPL. I have been in the jewelry business for 30 years and I’ve been with Chapes JPL for 5 years. Let me first state that we here at Chapes-JPL pride ourselves in serving over 18,000 satisfied customers and have done so for over 33 years. Apparently this individual was under the impression that the value of his small round diamond was worth much more than we can offer. His high expectations were influenced by an inflated value that was written on a card and was not a certified appraisal. Besides RETAIL appraisals are very inflated and this diamond was low quality. To be identified as a “dirty car salesmen” or that “we prey on people” is simply false. Our offices in Buckhead are the furthest thing from what he describes and we pride ourselves on being “The Nation’s Premier Buyer & Lender on Jewelry” as well as providing the industries lowest rates. This is a mission that we stand by and we guarantee it!
02/20/2012
Provided by YP.comFair and honest, they gave me more money than the first place I went. I would definitely go back to them again.
06/12/2009
Provided by YP.comThese guys do not pay top dollar, rather pennies on the dollar. Unless you are desperate, do not go here. I also had a very uncomfortable feeling as I left their "office" and the building.
02/18/2009
Provided by YP.comI had a few pieces of gold that I found while cleaning out some drawers. I took them to these guys and they paid me on the spot. I think I got a fair price, especially since I was just gonna throw the stuff out. The man I met with was very pleasant and professional. Fast, easy transaction...would definitely recommend.
01/19/2009
Provided by YP.comI have been a customer of ChapesJPL for over 5 years. My first experience I had been laid off from my job and needed money fast. I went to the Bank and they would not give me a loan. My friend told me to take my jewelry to ChapesJPL for a loan or sell. ChapesJPL is in a professional building with private offices. The atmosphere was inviting, and I felt very comfortable. The buyer was knowledgable and respectful of my situation. In less than 15 minutes I did a loan with a super low interest rate and no credit check. ChapesJPL was a real life saver for me. ChapesJPL helped me when noone else would. Over the years I have sold them gold jewelry I no longer wear and whenever I need a short-term loan I know ChapesJPL is there to help me. I strongly recommend using ChapesJPL if you have jewelry and need money fast.
More Business Info
Lenders and Buyers of luxury assets and fine jewelry.
- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun Closed - Services/Products
- Pawn Shop Loans on gold, diamonds, jewelry, watches, designer handbags, cars, boats and luxury assets. Jewelry Loans. Diamond loans on diamond jewelry and loose stones. Rolex watch loans on all Rolex watches. Gold loans on gold bars, scrap gold and gold jewelry. Car loans provide short term cash and free secure vehicle storage.
- Payment method
- amex, debit, discover, mastercard, visa, all major credit cards
- Location
- Located on Lenox Rd, across from the Lenox Center and JW Marriott Buckhead. 1 Block from MARTA with private validated parking.
- Neighborhoods
- Buckhead, Lenox
- Languages
- English, Spanish
- Associations
- BBB
- Other Link
- Categories
- Pawnbrokers, Alternative Loans, Diamond Buyers, Gold, Silver & Platinum Buyers & Dealers, Jewelry Buyers, Loans
- Other Information
Wheelchair Accessible: Yes