Exxon Piedmont Lindbergh

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Got all my fluids, AC repair, and spark plugs done last week and they did a very professional job for a very good price. I have already recommended my entire family to come here and my brother brought his Mercedes and he said this place is great.

I have had a two-year debacle with my A/C. I went in to have the system repaired, at a cost of just over 1200 dollars. The A/C was not cold. Over the course of the next two summers....the shop claimed to have repaired every portion of the system, yet it never worked. They broke my vents, which don't directionally function. They flooded the wheel-well with water, from replacing an evaporator. After 20 plus visits, to have this rectified..along with other malfunctions that happened while my car was in their shop...(like getting it home at it all of a sudden, not starting), I was told that they could not diagnose it, and to go to a place with the proper equipment. My question was, why not tell me that at the very beginning? If you could not diagnose it, you could not repair it in the first place! I got it diagnosed, took it back, because they said they would make it right. I get there, they tell me they cannot do it, because the thing it needed they had nothing to do with, when it was the A/C unit, I initially went in to have repaired! They have gone through THREE managers..Roland, Daniel, and Marsh...who either left, or were fired for negligence. Long story short....they are disingenuous people...with shoddy mechanics. One of the mechanics...Tim, was late one day...and could not repair the shoddy work HE did on my car, because HIS CAR BROKE DOWN!!!!

Enough said.

When paying for my oil change, I was told that my car looked great and had no oil leaks. A week later I found a puddle of oil under my car so I looked under the hood to find the oil cap and not been put on. Oil was everywhere. They towed it to the shop and when I arrived they had obviously filled the oil back up and cleaned off the engine and called me a lier saying the photo of the puddle was not from my car. I've never had any problems with my car until I took it here.

Negative employee had issues with emission testing my car. When I asked him to help me to explain to my mechanic, he was continuously rude. I will not go back. When I wrote their email, Jody wrote back immediately and apologized, so someone involved with the business cares.