Pak Mail

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CLOSED NOW - Opens at 9:00am

I just went into this location today to drop off packages and the service was terrible. I entered the store and there was a gentleman behind the counter on the telephone. He asked what I wanted and I informed him I wanted to drop off packages and get a receipt. He then stated with an attitude "one moment please" and went to the back and continued his conversation on the telephone like I was not there. He then came up front and I asked for a supervisor and he started being extremely rude telling me he would not serve me and leave. I told him I had a right to be served and my voice was never raised nor was I rude to him. He then started telling me to just go somewhere else. He then stated you want to do this over and I said yes and he then told me to shut up and he will not deal with us. I felt like I was in the twilight zone. He finally gave me my receipt. I told him he really needed Christ and he stated he has him but not with me. I told him to have a blessed day and left.



I also asked him for the owner and he stated he is the owner. If this is the unprofessional and rude behavior of an owner of a business, I am surprised he still has one. It is so sad that this is a black owned business and this is the kind of service he provides.



I will not patronize a business like this no matter what race the owner is. I don't see this man staying in business long treating customers like this.



Let's keep him in our prayers because something is truly wrong here.

There's a man and a woman whose names I don't know unfortunately. The woman multitasks really well which helps gets the customers in and out as fast as humanly possible. She's great. The man however has a really condescending attitude with no patience to guide the customers through a process whether it be to use a copier, computer, fill out a form or whatever. He will constantly remind the customer to stop, slow down, and read. While I understand that it gets annoying that know one wants to read anything because they're in a rush....his attitude will easily make you feel like a child. God forbid you have any questions...I feel like the woman is the only reason I'm giving this place 3 stars as far as customer service goes. I've never had any problems at all with any deliveries so as long as the job is done I don't mind going to them for convenience.