Soap Hand Car Wash

Write a Review404-966-4995

OPEN NOW - Closes at 5:00pm

The worse car wash I have very experienced. Also the worse customer service I have ever experienced.
I was told that a spray was would last me for at least a month. It rained 2 days later and I had water spots all over my car.
When I called to ask if possibly they forgot to apply the wax the man who says he is the owner was beyond rude.
I have read other reviews about Soap car wash and I am not the first customer to complain about his attitude. I hope his other customers wise up quickly. The best cure for a rude, crude abusive business owner is an empty pocket.

These guys are great! They love cars, are thorough, honest and knowledgable about how to treat stains -- I've tested them a few times and they've always saved me!

Service is great but the owner(Dave) is horrible and should NOT be dealing with the public. I have been coming there for quite awhile and I love the work they do...however..for some reason today I was told by the owner(David) that my Dodge Caliber was an SUV? and he needed to charge me $4 more. I have NEVER been charged and SUV rate when coming there before and this really upset me. I wrote an email about my concerns and got the nastiest response from Dave Martino(owner) basically calling me cheap, insulting my character and basically telling me I didn't order the wash service HE thought I needed. The manager(Ryan) was great but the sadly the owner is one of the rudest people I have ever met and unfortunately would NEVER take business or direct anyone to that place ever again!

Worst experience of my life! Owner is downright rude, unprofessional and a bully. Took my vehicle for a wash, employees took their time cleaning the inside, another car was placed in front of mine that was only being washed no problem however when the worker began to move my car in for a wash the owner jumped in another vehicle and placed ahead of mine. I questioned why my vehicle was being pushed behind, it was very hot I had been there for ALMOST 30 minutes, only two cars ahead when I pulled in and he got not only agitated but downright nasty calling me a liar I'd only been there 20 minutes, GO FIGURE 20 minutes is ALMOST 30, began to berate his worker for moving my car up and could not hold a decent conversation to answer why my car was being surpassed. At that moment with his flying profanity, poor and degrading treatment of his workers and then attempting to throw me in the mix I had enough. I got my car out of there. This guy is a poor business owner, no problem solving, no intelligent conversation and most of all a tyrant. It is a shame his workers probably need their paycheck so desperately because his treatment of them is discriminating, disgusting and inhumane. It was a very HOT day and I saw no water breaks for the workers but what was most disgusting is the way he dictated to all of his employees in front of the customers. As a business owner myself it is always important to deal with your customers in a professional manner, present yourself that way as well but more importantly practice fair treatment of your employees. I will definitely be filing a claim with the BBB and contacting the Labor board.

Not impressed with the services on my vehicle.

My name is david martino i am the owner of Soap Hand Car Wash , if you ever have a problem at my car wash come see me, and it will get taken care of immediately. We are, and will continue to be, the most detailed car wash in atlanta, mention the yellow pages get 5 dollars off any car wash or detail of your choice.