Woodhams Eye Clinic

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I had both my lenses replaced by Dr. livernois. I had cataracts and was wearing #3 reading glasses. After a year, I started having a cloudy effect in my right eye. It was determined I needed surgery to remove some gel from behind the lens. Dr. Woodhams performed the surgery about 5-6 weeks ago and my sight is better than 20/20 now. I have been totally satisfied with my experience with the Woodhams staff. I truly do not understand the bad reviews here.
I went to two other large companies before I decided on Woodhams. They did not impress me and feel like I made a wise decision to go with Woodhams. Good eyesight is important to a 69 year old man......... thanks, j todd

very very very bad.......do not go here. Consider it a sign!!!!!!!!!!!

VERY POOR EXPERIENCE



I was there for annual eye exam but was billed for medical. I called and trying to get them to change it, but I get a lot of resistance on doing so. I spoke with a manager (DiDi?) who promised to call me back but never happened. I was in the office for 2+ hours and saw Dr. Livernois for 5 mins if not less; I think he was somewhat insulting by trying to over emphasize the way he speak as if I didn't not understand English at all. I had such a pleasant experience at Woodhams last year (2013) visit, it was the main reason i decided to come back again when Woodhams sent me a annual eye exam reminder via email; the fact that i was reminded for annual eye exam and that I didn't come into the office complaining existing eye problems is sufficient to say that my visit should not be of medical reasons. on top of that, the diagnose was exactly the same as the last visit in 2013 further indicates the visit was a routine. I don't believe it is wise to lose a customer (or more) for $140. On the side note, they wanted me to pay additional $40 just to have my measurements so i can get new glasses!!

An absolute Nightmare.

The physician may be decent, but the support staff that he has surrounded himself with is terrible.

They were sloppy in the pre-surgical measurements and completely wrecked the vision in one of my eyes by over-correcting it by +1.00 !!!. I could tell they were rushing through the exam trying to get me into the operating room, and I brought it to their attention that they had stopped adjusting the machine before the image was in focus on my second eye in the way they had on the first. But they said, that it really wasn't important as it was just redundant measurements.

It was so bad that I had to buy out my own pocket a special pair of glasses costing several hundred dollars just to manage near 5 months of bad vision and terrible headaches until a SECOND surgery could correct their mistake. Then there was the time off of work, the medications, and numerous other expenses, not to mention the time and pain.

To add insult to injury... literally... their PRACTICE MANGER had the nerve to repeatedly tell me how grateful that I should be that they were waiving the fees for the second surgical procedure. Well, they should be REALLY gratefully I haven't sued them for their negligence.

Then, because one eye was on a different Post-Op schedule than the second double surgery eye, they wanted to charge me for follow up visits because they say they only include follow ups for a certain period from the FIRST surgery... EVEN WHEN THEY NEARLY BLIND YOU FOR 5 MONTHS.

As soon as they had my money, all that kindness and caring was stunningly replaced with a completely different attitude.

Because of the major error on their part that the MD stated "I just don't know how this could have happened.." I asked to have my follow ups with the actual MD... but, nope. I was schedule with his assistants instead.



IF I COULD DO IT AGAIN I WOULD PAY TWICE AS MUCH TO GO TO SOMEONE DIFFERENT....

For over 30 years iIwore glasses and or contact lenses. Because I was so nearsighted (-10) I was not a good candidate for Lasik. Dr. Woodhams did a procedure that is not widely known called Prelex and I can see near, far and in between. I don't wear glasses except to thread a needle! I had no idea that my vision could be so good. Most people think Lasik fixes everything but it doesn't! Please check out the doctor who does everything not just Lasik!