Olsen's Car Care Corner

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We drove from Des Moines to purchase a vehicle from Olsen's because of the price. The original sale went smoothly. The salesman was not very knowledgeable about his product. They had a hard time comprehending the adding of taxes/licensing to the sale.



Then after the sale, it got much worse! It took three months to get plates, and the loan documents because of errors on the dealers part. The dealer blamed everyone they could, that it was not their delay.



They gave us a set of spare keys, that don't event fit, or belong to this vehicle!



They do not return calls or emails. They are not helpful or willing to help resolve issues. They just want to place blame on the State, the Lender or anyone they can for any delays, or problems.



I would not recommend this dealership to anyone!