Kwik Kar Lube & Tune

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OPEN NOW - Closes at 4:30pm

I took my car in July 2013 to get an alignment done and they told me that the bearings on the front right were bad and needed replaced. I got them replaced for $400-something for parts and labor, but after I left my car was making a noise when I turned to the right that made me uneasy.



So a week later I took it back and they said they "put the hub on backwards" (which is impossible) but redid their service for free. So I left thinking that okay, they screwed up the first time but at least redeemed themselves. I was annoyed that I had to spend another 3 hours waiting on my car (I had waited 2 hours the first time they 'worked' on it) but at least they did it for free the second time because of their mistake.



Now, in February 2014 I took my car in to a different shop and my boyfriend actually watched as they worked on my car (because he works there), and the bearing that Kwik Kar had replaced and put on there was so warped and the balls fell out as soon as they took it off.



Kwik Kar did not do their job correctly and lied to me about it, I am EXTREMELY unhappy with their service and seeing what action I can take against them. The shop my boyfriend works at told me (and I am pregnant) that I could have had a very serious accident if I kept on driving.

DO NOT TAKE YOUR VEHICLE TO THIS PLACE. Kwik Kar flushed my power steering and it has been leaking ever since. I have NEVER had any problems with the power steering before and the only reason I had it flushed is because the Tech recommended it when I was there getting the oil changed. He showed me the color of the fluid, it was a dark pink and the cost was around $70 dollars.



Few days later went on a trip and had to take the vehicle to a local garage because the power steering fluid was leaking out. According to the Tech at the garage the o-ring was bad and a seasoned mechanic would have known to replace the o-ring when service was done at Kwik Kar. So $75 dollars later and leak still not fixed.



Took the vehicle back to Kwik Kar and told the manager I want to know why the power steering fluid keeps leaking out after one of his Techs worked on it. After looking over the system he informed me that the hydraulic hose is leaking and it needed to be replaced. Again I asked him why it started leaking after one of his Techs worked on it and he basically said because of the gunk build up that was probably sealing the hole. He quoted $251.59 to replace the hose, labor and replacing the power steering fluid. Can you believe that, he did not even offer a discount and charging for more power steering fluid.



I really think Kwik Kar sabotaged my vehicle. Who knows maybe one of the Techs that flushed the system punctured the hose, either by mistake or on purpose.