Best Buy
300 Brown Rd, Auburn Hills, MI 48326
Reviews
07/11/2017
Provided by YP.comWe are always happy with the service we get from this Best Buy. With two teenage sons, it is our go-to store for every gift and upgrade. Everyone is helpful, knowledgeable, and willing to go over and above. From the Geek Squad to each department, and up to management, we have never been disappointed.
10/01/2016
Provided by YP.comOur visit to the store was great, everything, everybody, was excellant. Our salesman was especially great
01/29/2014
Provided by YP.comStore manager was condescending, and very unhelpful. Will never shop here again. Best Buy very apparently puts profit grossly ahead of customer satisfaction. I bought a 60" Vizio Flatscreen for 900.00, found it the same month at Sam's for 759.00(exact same model, even though they tried to justfy thier price by saying Sam's carries old models), so i asked about price matching it, and they said that because i wasnt a "premier customer"-basically i didnt spend enough money at thier store in the last 12 months, that they would not price match, and it was pointless to argue the thousands i have spent with them in the past 2.5 years(over 4000.00), and that the policy was the policy. Well, enjoy your policy when i take the next 20 years of business to Sams, and Home Depot, and Ebay for future Electronics/Appliance Purchases, all because you wanted to keep your stinkin 150.00 that you overcharged me for your TV. Im sure this will cost you way more than that in lost business, as people read this review about how you treat your customers. Good Day!
01/18/2013
Provided by YP.comI have never experienced such terrible customer service. When I walked in the greeter was expressionless and dazing off, just staring into space. I smiled at him and said hello...he looked at me with an evil glare. I walked around the computer section for about thirty minutes trying to decide what computer i wanted. I was the only customer in this section. i finally decided to go to the cashier and tell her i needed some help. I waited another ten minutes before someone came and they couldnt help me. I was just about to leave when another employee was walking into the building. She asked me what was the matter and i told her. She appologized and helped me. She was very knowledgeable, the best i have ever seen. Im very dissapointed to hear they decided not to keep her after the holiday season. The rest of their employees are idiots.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Extra Phones
1-888-BEST BUY: 888-237-8289
- Services/Products
- House Hold Appliances
- Brands
- Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
- Payment method
- amex, cash, check, company card, debit, diners club, discover, master card, paypal, visa
- Location
- Auburn Mile Shopping Ctr
- Neighborhood
- Auburn Hills
- Other Link
- Categories
- Consumer Electronics, Automobile Radios & Stereo Systems, Cellular Telephone Equipment & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Home Theater Systems, Major Appliances, Office Equipment & Supplies, Television & Radio Stores