Androscoggin Bank

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I would not recommend this bank to ANYONE. While their staff is very nice, I've had an account with them for many years and unfortunately, my identity and security has been breached more times than I can count on one hand. I understand the breaches on large organizations such as Hannaford and TJMaxx, where they were out of the banks control. But most recently, my account information and all my money has been stolen by someone outside of the country. The last time, someone is Florida was running around with my information.



The first few times this happened they reassured me that this couldn't happen again, but now I am at wits end. Once I receive my money back, which could take up to 2 months, making it so all my bills bounce, charging ME fees and other things because their systems are NOT secure, I will be taking my money to a credit union. They will not be reimbursing me for the fees I have to pay because of their insecure systems. One of their representatives had remarked that this might be safer. This is very sad.



On top of this, I learned about this in a LETTER via regular USPS mail. Don't you think this requires a emergency phone call? Every penny I own was stolen and I physically cannot use my debit card, and they thought a letter was sufficient? This seems like poor business practices.



I cannot express my discontent with this bank, and while the bank representatives are sympathetic. They are not able to do anything for during the holiday season. Merry Christmas to me, as they admit that this has become an increasing problem for them.



Very sad. My recommendation if you are looking for a bank in Maine -- go for a credit union!