Windsong Farms Pet Boarding Kennels
6475 Town Hall Rd, Auburn, NY 13021
Reviews
11/21/2016
Provided by YP.comTook good care of my dog and been back a couple times. Clean and friendly. The dog seems happy when we go there and good natured when he comes home. Good to have a place for him when we travel.
08/23/2016
Provided by YP.comThis is the worst place ever! Do not board your animals here. The facilities are gross and they took very poor care of my dogs. They both came back with Colitis (bloody diarrhea) and had sores and scrapes. They never called me to tell me they were sick or brought them to a vet. They simply stopped feeding them!!!!! They gave me back full bags off food that I had left them for the weekend. They leave the animals alone all day and even though I had signed them up for extra walks, they never took them out. They just didn't charge me for them at the time of pick up. DO NOT GO HERE!
07/08/2013
Provided by YPmobileI bring my dogs to Windsong 5 or 6 times a year. The people there know the dogs and take good care of them. It's not that expensive compared to other kennels we've used and walks outside are included. Highly recommended.
07/18/2012
Provided by YPmobileI have brought my 3 dogs here for over 3 years now. I know they are well taken care of because my old dog is always calm when I pick him up and normally he looks nervous from other places! The people there know my dogs and treat them like their own! I highly recommend them!
02/04/2012
Provided by YP.comI've been using this kennel for about 4 and a half years, usually at least once every couple of months. My dog comes back happy and is pretty much like he never left home. We like knowing he's safe and in good hands.
01/16/2012
Provided by YP.comwhat a load of garbage. This place is a total dump. My dogs were really sick. I had to take them to the vet for medicine after I picked them up from this "kennel." There were no long walks for the dogs unless you paid extra for them. There was no "air conditioning when I picked them up. Either they didn't have any or it wasn't turned on. I don't expect my dogs to be totally bathed; however I do expect the feces to be cleaned off of them before you give them to me to put in my car. There are plenty of other kennels that do a fine job but this isn't one of them. Do yourself and your pets a huge favor and give this one a pass.
07/22/2011
Provided by YP.comWhat an awful place. Do not take your dogs here if you want them treated well. They stay in the kennel 15 hours a day. They lock them up at 5 pm and don't let them out until 8 am. When I went to pick them up they were covered in feces and they didn't even wash them off. The "manager" was completely rude and unprofessional. It was very hot and I'm not sure there were any fans or anything to keep them cool and it was in the upper 90's all week. I would NEVER go there again!
Unfortunately, it's true that dogs can get dirty while at the kennel. When this happens we try to clean them up before they leave. Though we are unable to provide full baths free of charge, we share your concern that dogs can become dirty and wish we could take them out enough so that this would never happen. We do want to assure you that the animals are always treated well, with kindness and personal attention, including individual hand walks outside in the morning and evening (something not all kennels offer). Our staff consists of people who love animals and try to make them as comfortable as possible when they are away from home. There is full air-conditioning and circulation in the kennel areas where the dogs stay so they are cool during the summer months. We are with the dogs during the day, but they are inside at night. We close at 5:30PM and return at 8AM when we re-open the outdoor runs and walk each dog. We respect your decision and understand how important your pets are to you.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Category
- Pet Boarding & Kennels