Auburn Valley Towing

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Just had the pleasure of working with Kyle. Showed up right on time, was extremely professional, quick, educated with his work. I had some concerns because it's a nice car and the bumper was off, but Kyle quickly made me feel comfortable by showing how competent he was with his job. I will now always use this towing company! Thanks again to Kyle and the company for a job well done.

I had to have my sons car towed today and the two boys that towed were awesome! They cared about my sons car and tried their best to not damage it and did a great job with coming up with ideas to make it a smooth tow. I dont remember there names..sorry guys.. Thanks Jenny H.

Superior, unprecedented customer service! Earlier today I contacted Auburn Valley Towing for a reason unrelated to towing. A friend who lives nearby their dispatching office had a personal emergency and the owner of Auburn Valley Towing immediately offered to assist. The emergency involved my friend's certified service dog, Molly, who had somehow become lost in the neighborhood. Upon hearing the information, the owner of Auburn Valley Towing offered his assistance and immediately began canvasing the neighborhood to help find the dog. A few minutes later, we received a call from the Humane Society indicating Molly had been found and was in "custody". The customer service provided by Auburn Valley Towing is superior in ways too valuable to define and indicative of great personal integrity on the part of the owner who offered assistance in helping us locate a missing dog during a busy Friday afternoon on a holiday weekend. We thank you from the bottom of our hearts.

The owner stopped his employee from helping my son get his car from impound with the intention of delaying us until after 3 pm when he can jack the rates up another day. Knowing that the nearest DMV was 5 minutes away and open, he tried leading us to DMVs that were out of town or closed. His attitude was cold and unfriendly. I know this type business makes money from the misfortunes of others but most still try to help you when they can. Take the time to find another company with better customer relation practices and business ethics.

I was helped today by a man named Steve, who is very tall and bald! Hah(:



Let me tell you, I have never had a bad situation turn out so beautifully. After damaging my car due to faulty chains on Snoqualmie Pass, Steve helped me move my car to an auto body shop for repairs.

He helped me determine what auto body repair shop would best suit my insurance and he also helped me go to the place I bought my chains at and helped me refund my money for the $90 chains!



This man very much went above and beyond. I was not only towed, but helped with other completely unrelated things with my car. Amazing.



If ever again I need a tow, I know who I'll be calling!(:

Picking my two daughters up from daycare in downtown Auburn I locked myself out of my car with the keys still in the car. Auburn Valley Towing showed up within 10 minutes and unlocked my car for me free of charge. I was absolutely blown away and so grateful for their amazing customer service. Thank you Auburn Valley Towing I will always recommend you to anyone who needs Towing services.



Amy from Auburn