Master Buick GMC

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Vinnie did amazing and really took care of me beyond my expectations. I will definitely be back to see him again!

great service guidance and advice. The team could very easily have done the required work and sent me on my way. Instead, he took additional measures to advise me that the work was risky to do in colder weather, and that I would be better to wait until a later time and warmer weather to significantly reduce the risk of the problem occurring again. I truly apppreciated his candidness and knowledge.

Vinnie is the best. Winnie ordered the tire and set up the appointment. I was in and out the day of the appointment. Keep up the excellent work.

Very good service, get you in and out in reasonable time and the is done right and very satifactery

Always had a great experience at Master GMC dealing with Frank Ward and Bill Whitten. The professionalism, expertise and ability to make sure the customer is comfortable with the sell and the right vehicle are benchmarks that sets them apart.

This is my 1st time buying a Buick. I must say, working with Master Buick and my salesman, Wade Howard, made the experience pleasurable and effortless. I told Wade exactly what I was looking for, how much I could spend, and I did not have a 'trade in' for him to work with. Wade went to work immediately. Once I arrived at the dealership, the vehicle I picked out was full of gas and waiting for me. I couldn't be happier with my decision. Everyone at the dealership was kind, friendly, professional AND NO high pressure sales tactics. Because of this, I will continue to be a life long client of Master Buick and Wade Howard.

My overall experience of purchasing a 2015 GMC Aciada from Master Buick GMC Augusta was EXCELLENT due to the over-whelming excellent service I recieved from sales consultant Mr. William (Bill) Whitten. Mr.Whitten was very courteous, respectfull and most of all technically proficient in all aspects of the vehicle that I purchased. In addition, Mr. Whitten excellent knowledge of financial options to obtain the best "deal" possible was much appreciated. A good deal is where the customer comes back again to make another. I believe I got a excellent and a fair deal and that both parties came out with an excellent outcome.

These folks are the best. I have been a customer for over 30 years and I cannot say enough about their excellent service. Phillip Towns and his staff are great. Master Buick GMC treats you like a valued friend. They get the job done right and they will stand behind their work. They are the best.

I took my 2012 Sierra in for a leveling kit to be installed, dropped it off at 8 am and Nick Faulkner promised that it would be ready by the end of the day. I received a call from Nick at 12:30 he said it was ready, I went to pick it up, they had washed my truck, cleaned and shined my wheels and tires. The 2" leveling kit looks and rides awesome!!!!I have oftened wondered why so many people recommended Master Buick GMC and now I see why, great service and great trucks and cars!!! Thanks again Nick:)

Every time I have had my vehicle serviced here I have never been disappointed. The staff is friendly and courteous, the service is fast and completed correctly. I purchased my truck from this dealership and will get all of my vehicles from Master GMC in the future.

We have been looking for a good car for my elderly mother to drive, and we decided on a Buick Encore. Master Buick not only was located close enough to us, the car selection and offers were outstanding. I had talked to Mr. Gene Baxley before, and he had been understanding and, what we appreciated most, not high-pressure in pursuing a sale. On the Master Buick website, we saw that there was exactly the Buick Encore we would be interested in, we contacted Mr. Baxley, and he set up an appointment for a test drive. We made a deal that day and traded my mom's car for the exact Buick Encore we wanted.

To begin my review, i had my daughter call and get all the info on my 2008 lacrosse i saw on the website,i talked with the salesman and had appointment to come sign and drive my car home! Great experience! Next experience,our car had to be towed to Masters, Charles was great in the info getting back to us and having the car done as he promised.We had to go back only to find out we are looking at more repairs that we couldn't take care of this time.We discussed possible trading the car, Charles was so kind to try to get salesman to help us and could have come back on Sat to chat with him.I received the satisfaction form in mail and decided to put my experience here. I have had the best experience at MASTERS BUICK!

It was the most painless car buying experience I have ever had. My sales consultant Sue Oertle was an absolute joy to work with. She was like chatting with an old friend. She never tryed to steer me to something I didn't want. New car sale manager Eddie Overby was a super nice guy, never once did I feel pressured or unappreciated, no matter what I asked for. It took four days for me to make up my mind. I went in looking at a Canyon and left in a Sierra. I could have never imagined the great deal I ended up getting. So if you are in the Market go see Sue

Master Buick GMC gave my wife and I a great deal on our Nissan Altima (2012) and they were super fast with their processing. We found the car online on Fri, looked at it on Sat, confirmed that we wanted it on Sun, and we were driving it out of the dealership on Mon. Tony (the salesman we worked with) was very pleasant and did what he could to accommodate all our requests. We would recommend him and the Master Buick GMC team when looking for a new car.

Did A Great Job

I worked with Tony G. over the phone. He was very professional and even cam in on his day off to close the deal. I would recommend Master Buick GMC in Augusta to anyone who is looking for a new or used vehicle. you won't be dissappointed.

I bought the truck and had dealer change wheels/add tonnue cover. All GOOD!

Answered all questions.

Very helpful

Fantastic experience. I did not buy the car, but they were ultra attentive and helpful.