Abia On Site Airport Parking

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For parking: upon arrival to the airport we were redirected for overflow parking from the economy lot. When the signs stopped we parked in the lot. We informed information and they confirmed where we parked was overflow economy and was the same rate. Upon departure the attendant overcharged us and said "a lot of other people said the same thing, call the number and they will reimburse you." Just called and they will not reimburse. I would not have paid upon departure if I was not going to be reimbursed. There were at least 8 things that could have been done to prevent this. Having an actual overflow, sign directing people to overflow, not using the word overflow to lead guests to short term, informing information, having an attendant, informing the clerk, allowing the clerk to reimburse... Just to name a few. I work in the service industry and own my mistakes. It's a damn good thing there are better parking spots coming.