Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

DM
Dana M.

10/07/2015

Provided by YPmobile

For anyone considering Barr Mansion in Austin as an event venue (particularly for a wedding), please read this first.



While the venue was gorgeous, I am completely disappointed by how certain events at my sister's wedding were handled. We were promised that the house with the bride & groom's rooms would be completely LOCKED up following the ceremony and family photos, and would not be accessible to ANYONE until the night was over. Following dinner, my mom (mother of the bride) needed her jacket, so I asked an employee for access to the house to get her jacket. Unfortunately, what I found was that my purse, my mom's purse, the maid of honor's purse and several of the newlywed's presents had been stolen from the house because at least one of the windows to the house had NOT been locked and one or more persons trespassed an stole our belongings. They even took my sister's signed marriage license! Adding insult to injury, it has come to my attention that an IDENTICAL theft has occurred LESS THAN A MONTH before my sister's wedding. Sept 5, 2015 was the date of the incident I am now aware of, and my sisters wedding was Oct 3, 2015. Not a single person made an attempt to warn us ahead of time to hide our belongings, remove them from the house, or even just let us know that there had been a theft at the house less than a month before. Even after we discovered the theft, STILL no one made any mention that this had happened before. Everyone acted as if this was a complete fluke. I am shocked, disappointed, sad and angry that I had to miss the second half of my sister's wedding (memories that I can't ever have) due to a situation that SHOULD HAVE BEEN AVOIDED. There should have been a warning to hide our belongings. Someone should have double checked the locks to the house. There should have been someone sitting in the house for security KNOWING that a theft had recently occurred. It's really inexcusable.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Payment method
amex, discover, mastercard, visa
Categories
Wedding Planning & Consultants, Wedding Chapels & Ceremonies, Wedding Supplies & Services
Other Information

Parking: Lot, Free

Suggest an Edit