Clarke Kent Plumbing

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Josh was wonderful and very professional. Pipe broke yesterday and no one else would come or even call us back today. Price was very reasonable, not overpriced at all.

My college ring went missing after two men from this company were in my house. The owner isn't helping us because it's our weird against theirs. They wear latex gloves, so there won't be proof. Please be careful when using this company.

They have a policy of not providing any range of repair cost on the phone, which is somewhat understandable....I asked the charges per hour for a plumber, do not give any cost per hour....technician comes out and gives a price based on a Book of Prices provided the company......company could have given this to me on the phone.....they don't charge you for the estimate, but when you have a problem, you tend to want to have it fixed when the technician comes out. Complaint is they DO HAVE A PRICING SHEET FOR THEIR REPAIRS, THEY JUST WON"T GIVE IT TO YOU ON THE PHONE, OR GIVE YOU THE BILLING EXPENSE PER HOUR FOR THE TECHNICIAN TIME. WILL NOT USE THE COMPANY AGAIN>

This place was horrible. Called a week in advance for a Jetter was scheduled for thursday May 21st between 11am and noon. When I called at 11 45 they said once the tech finishes his job he will be out. Time passed called at 1:15pm then was told their Jetter had been broken and is still getting fixed. What customer service is this. Then asked to speak to manager or owner was told everyone was off today. Wow! Horrible business. .

BEWARE of high prices and low service. After paying over $500 and waiting months for a hot water heater repair I am shocked at the service. The owner and managers won't even call the customer back to update status. Move on to another company for this company is a shame to Superman's name, it's far from Super!

They've come out 3 times and it is still dripping.  The guy double charged my spouse when I was at work, to fix a problem he created with the first "fix".  I have to call a minimum of 2 times to get a call back each time.

I am very happy with the plumbing service they provided to my house. The guy named Joe came to my house this afternoon. He quickly located where the problem came from and went with me to near by Lowe's to buy a replacement. Because it's Friday, I don't need to go without water for the weekend if he can fix it today and he did. He has the job done beautifully. I also like the way they charge me, very clear, no hidden cost what so ever. I could use their service again.

Clarke Kent Plumbing came to my house to perform warranty work by GE. I did not hire them personally and I NEVER will. The technician started up my attic stairs to work on my water heater. I heard a loud crack & he said "Oops! I broke your stairs." My house is only 6 years old & the pull down stairs to the attic are not often used. There is a weight limit to them however. He had completely detached the left side of the stairs at the top where it connects to the ceiling door. They are not safe to climb on now. I had to contact their office many times to find out what their policy was regarding damaged property. The owner informed me before Christmas that their insurance company was looking into it. The insurance company never sent anyone out to inspect the damage or call me regarding the damage. After Christmas, Clarke Kent Plumbing sent out their handyman to take measurements. The handyman set up an appointment with me to install new attic stairs a few days later. When the handyman failed to show, I called the offices of Clarke Kent Plumbing. They informed me they had decided not to replace my stairs. They did not feel they were at fault. BEWARE of a company that comes in your home to do warranty work & has no liability for damages they cause in your home. I do not recommed dishonorable companies. Though they fixed my warranty work, they have ended up costing me as I now have to replace the attic stairs & have them installed.

I am a contractor and I sub-contracted Clarke Kent Plumbing to help me do a City of Austin sewer connection. I hired them and they did what I hired them to do, but when a neighbor came over to see about doing their sewer connection as well. Clarke Kent employees told the neighbor that they were doing the job from start to finish, and then gave them a bid on their project. When I came back to the job the next day to cover up, the neighbor asked me what I was doing and I told them I was hired to connect the sewer and they then told me what happened the day before. I was astonished that a company that I hired would try to undercut me and gave no remorse or apology when I called them on it. I got the neighbor's job anyways and hired another plumber to assist. In our business you just don't do that, so therefore I will never hire them again!!!!! Beware if you are a contractor.

I called Clarke Kent Plumbing out to replace my kitchen sink. I was very impressed with the response time of their schedule. I didn't have to wait a week to have them come out. When the service technician arrived he was well mannered and very knowledgeable. He replaced my sink and my wife and I couldn't be happier with the work that was done. Not only does it look great for the holidays, but it was neat and cleanly done by Clarke Kent Plumbing. MANY THANKS!

Called them out to replace my sewer line. They did a great job,cleaned up after themselves, they communicated every step with me, my sewer line if working very well, no problems now. I recommend them to everyone.

I had Clarke Kent Plumbing come out to do a big project for us installing some random things in a new house we just bought. They installed 3 new faucets, 2 sinks, 2 toilets, and a new water heater. It was a lot of work. Would have take me and my husband forever. The team came and they were clean, friendly, and knowledgeable. They communicated with us throughout the whole project. What I like the most is that they do the work right the first time, they are nice, and scheduling with the office was easy. I recommend this company over all the other ones we tried to use. The second we picked up the phone with them we knew it was the right choice. Call Clarke Kent Plumbing before you call the other jokers out there who will toss you around on even getting a quote.

Wow! No wonder the name of their company is SUPERMAN! They are awesome!!! My water heater just all of a sudden stopped working and I called them freaking out to get it fixed (because I didn't want to take a cold shower)...they calmed me down and said they would have someone there that day! Next thing I know not even an hour later their office calls and they are sending someone out. Turns out my water heater was leaking, luckily we caught it in time...They had my water heater replaced in less that 2 hours and under $500.00!!! It's never worked better! I recommend this company to everyone I work with, my family, and friends. They have a strong supportive staff, they understand crisis situations, and most of all they are trustworthy! THANK YOU CLARKE KENT PLUMBING!!!

This is the worst company, call anyone else and pay 1/4 or less the price. Plus they did unnecessary work so the can charge more, and trashed my house. I had to hire another plumber to fix stuff after they were through. I cant believe they have any good reviews, it must be people who work there that write the good ones, there are so many bad reviews on the internet (check out citysearch) on this company, I wish I had looked into it before I hired them.

So I put banana peels down the disposal...need I say more? I tried to fix it myself to no avail. I called at 7:30 am, the representative on the phone was curteous and friendly. She told me the technician was in south Austin and was on the way. By 8:42 he was here, it was fixed and I was on my way to work. I will definitely be using them again!