Austin Heart is one of the largest providers of cardiac and vascular services in central Texas. It offers general cardiology, diagnostic, vascular care, electrophysiology and interventional cardiovascular services. The hospital also conducts screening tests. Founded in 1994, Austin Heart operates vascular and nuclear imaging departments. In addition, it provides the HeartWise program. The hospital participates in various research studies conducted in the field of cardiology. Austin Heart has a heart failure center and electrophysiology clinic. It maintains a staff of more than 40 individuals. The hospital also operates the Austin Heart Foundation. Austin Heart offers 24-hour cardiovascular coverage solutions for the Heart Hospital of Austin, Seton Medical Center and Georgetown Healthcare System.
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Reviews

A
annblair

12/31/2009

Provided by YP.com
Refuses to file insurance claim

On Dec 21, 2009 I paid HHA an out of pocket fee of $199 for a 42 slice CT scan of my chest and heart ("Heartsaver CT"). I was told emphatically that it was not covered by insurance, despite my health plan, Tricare's insistence that it is. I was promised by HHA when I made the appointment that I would receive a receipt that would enable me to file a claim myself. When I paid for the procedure and asked for the receipt, I was told that it was not available or possible. When I insisted, I was told that I was making trouble.



TriCare informs me that HHA is a network provider, and is required by their contract with Tricare to file claims on behalf of patients who are treated by them. HHA has to date (12/31/09) not responded to my attempts to gain assurance that they will file a claim.



This is not an acceptable practice--it is called "balance billing", and has been identified by the insurance industry as a way for health providers to collect more than is assigned to them under contract. It is not only a contract violation, it is highly unethical. I will not be doing business with HHA until they file a proper claim with Tricare and refund the excess charges which I paid at the time of service.

B
brunketurner

09/07/2009

Provided by YP.com
Great Emergency Room Service

Was in and out in less than an hour. Great staff and efficient operations!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 512-206-4350

TollFree: 800-803-6960

Phone: 512-454-2581

Phone: 512-206-3600

Phone: 512-407-7378

Phone: 512-610-2448

Payment method
master card, visa, cash, check, amex, discover, insurance
AKA

Heart, Austin, MD

Heart Hospital of Austin Sleep Disorders Center

Austin Heart

Categories
Hospitals, Emergency Care Facilities, Medical Centers
Other Information

Specialties: Cardiovascular Disease

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