Innovative Pools & Spas

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Run far away from Innovative (Brian and Dan)!!! They put a pool in for us in 2014. Unfortunately, in 2016 the pool already had to be replastered... AND converted from salt water generator ((which they upsold us on)) to a chlorine dispenser. The salt was destroying our stone, and shedding like crazy. The stone that they sold us was inappropriate for use with salt water systems. So we lost the $2000 that we paid for a salt water system. Additionally, the plaster was installed with air pockets, and unsightly calcium deposits were seen all over the pool/spa. Brian (on the RARE chances we could get ahold of him) denied that there was a problem, and eventually stated that the deposits were our fault. He was of no help in our needed renovation. He is lucky that he is not being sued. However, that may be necessary. Please see my photos. This "company" demonstrates the classic take your money, and then leave you hanging nightmare.