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JT
Joel T.

05/22/2014

Provided by YP.com

Do not buy from Wilshire Homes in New Braunfels. My wife and I recently put down 1K earnest money to secure a lot. We signed our contingency papers and proceeded to the design center to build our home on paper. The base of the home was 245K, what they fail to tell you is that once you get the design center (2 hours spent there), they will charge you for every single detail. Because what comes standard is not worth it. They give you bone stock colors and choices, so It forces you to upgrade to make an eye appealing home. We were staring at near 300k, AFTER THE FIRST MEETING, which there was scheduled to be 2 of them. There were 6 levels of details to choose from. We only picked level 2 items..... We decided to go with chesmar homes because all of the upgrades we chose in Wilshire were standard with Chesmar, plus a fully sodded front and back yard with sprinkler system. Came up to 30k less than Wilshire. We tried to get our 1K back and the project manager said no because they had to pay the design center for us to be there. When we were at the design center we were told that if we went over our time that they had to charge us the STANDARD going rate of $75/hr to be there. How does 2 hours @ $75/hr equate to 1K?! I am stinking mad at the greed of Wilshire homes, my bad word of mouth will cost them a whole lot more than what they could of paid me back in earnest money. I would highly recommend not doing business with them, unless you want to pay out the nose for upgrades. Bad customer service, hard to get a hold of, does not care about your needs unless it fills their pockets!!!! They will be very attentive until you decide not to build with them. Buyer beware.

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Home Builders, General Contractors, Real Estate Developers
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