Mustang Movers

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REVIEW # 1 from my first experience:

Mustang Movers ROCKS!

Miguel and Matt did a move for me in a PINCH! I had 2 other companies not show up. I called Brandon at Mustang and he sent Miguel and Matt out ASAP. They were to me in Lakeway within an hour and SAVED THE DAY! They moved a lot of furniture for me. I was paying by the piece so they moved all my big heavy stuff. Miguel and Matt were both personable and intelligent. These guys do NOT mess around! There were no breaks or dilly dallying like other movers I've hired. They probably moved 60-100 large items for me. They cost a pretty penny, however, they were worth every single one of them. If you want a moving company that SHOWS up when they say then will and DOES THE JOB RIGHT call Mustang movers RIGHT NOW!



REVIEW # 2 from my second experience:

I had more items to move later this week so I called Brandon at Mustang Moving again. He set me up for the day that I had in mind. I requested Miguel for my job again. This job was a bit more tricky than your normal furniture. This time I have sensitive electronic/medical equipment. Miguel and Carlos arrived for the job early (what movers do that?). This was my first time meeting Carlos. He was personable and super accommodating. After the guys moved all of my equipment then offered to grab the last items in my place and load into my car. A Huge heavy aquarium arrived to our new location in great shape! They even unloaded him from my vehicle at the new location and put our little mascot COWBOY in his new home.

THANKS AGAIN MUSTANG MOVERS! I'll never call anyone else!

DO NOT use this company. One of the movers ruined the ONLY wedding present my husband and I got for each other! We decided to get a Tempurpedic which is the only nice piece of furniture we have. There are two box springs for this bed and the mover completely ripped up the material. This is the same mover who showed up hung over -- I know because he went on and on about how much he had to drink the night before and how drunk he got. He even said how happy he was to be sweating all of the alcohol out of his body, which as a result, caused him to sweat profusely all over my furniture!



The kicker of it all is that he covered up the damage by placing the ripped side to where we couldn't see it. After moving the bed around we discovered that not only was the box springs ruined but the mattress was torn as well. I SPECIFICALLY called the day before the move to ask if we needed to put a cover on these items to protect them and I was assured that they use blankets that protect them so I had nothing to worry about... NOT the truth.



Not only was this mover unprofessional but so is the owner John. We have contacted them every week for months and the general manager gave his word that the owner would call to explain their reasoning on why they will NOT replace the destroyed furniture. WE STILL HAVE NOT RECIEVED A CALL FROM HIM!



The movers also wasted so much time on the drive that we were charged extra for time that included them stopping at the store and smoking cigarettes. This company is not a company you want to hire; trust me.