NTB National Tire & Battery

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This is by far the worst place in town...Horrible customer service, Friday afternoon 3 customers only we waited about 30 mins. Just so I could tell them I needed oil change, the whole time we waited not once was acknowledge, not once this IDIOT employee said to us anything..He pretended to work on the computer typing a customer order...typing with1 finger. Once they finally took my car I went to see if the car was being work on, the guys working on the car were sitting on their as*! The 1 guy actually working was playing around with all tools...It has been 1 hour 40 mins and mtg car still sitting there NOT GETTING WORK ON!! I ask a Hispanic short guy when would my car be finish, he complete me ignore me, he look me on the eyes and said it was a busy day...then yet no one was working on this cars..Total Worthless piece of crap!!! STAY AWAY FROM THIS PLACE!

Last night, I wemt to National Tire and Battery to have them fix my brake lights. Instead of this taking 15 minutes, it was along ordeal. The manger was there and said to pay the mechanic $10 off the books to fix the brake lights. First, he came back saying that my car had electrical problems. I have seen no evidence of this-- this was a car bought from Car MAx about 2 years ago. Finally, when they had fixed the brake lights, the car would not shift into gear. They said they had to adjust the gear by tearing the gear box apart. When I said I had no more money to pay them, they fixed a fuse and I was finally able to leave. This was an attempt to fraudulently get money for something that did not need to be done. I will never grace their door again with my footsteps.