Oak Hill Veterinary Clinic

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The same thing happened to us. We dropped our pet off last week and when we came to pick up the amount we were supposed to pay was a couple of 100.00 more than what they told us. There was no phone call to let us know what was going on and they did not even call to give us an update on how our pet was doing. I asked the girl up front to speak to a manager and she came up front. She was very rude and did not seem to want to listen to our concerns about the cost. She just wanted our money and wanted us out the door. Very incompassionate person. I am still confused on what is wrong with my pet. There was no explaination on what was going on, just how to give the medication. I will be taking my pet elsewhere. I advise you not to go to this clinic. All they want is your money and make no effort to explain or try to make things right.

We came into the clinic to get some routine stuff done. We dropped our pet off and received a estimate. We were told if there was anything else that needed to be done we would get a phone call with a new estimate. Little to our surprise when we picked up our bill was increased by another 500.00. We received no phone call of this before hand so it was very shocking. The receptionist girl tried to explain why, but that does not excuse the phone call that was promised if anything like this occured. Their prices are already very inflated. We thought it was very pricey originally. This clinic is trying to get every penny out of a person. We will not be going back and please do not go there and fall into the same trap!