Pana Motors

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This place is by far the easiest and quickest way to buy a car. First I called Pana motors after hour but they make sure to always pick up the phone to answer any questions and the person who answered knew everything about the car i was asking about, as a person that was going to have to drive over 3 hours to look at a car I had many questions and Jay had the answer to all of them, as I arrived at the dealership the car was exactly what I saw online, super clean interior, great tires, no dents, no warning lights, basically the car was ready to go and as the practice Haggle free pricing ( no negotiation ) everything was super easy and I was in and out of there with in 30 minutes, I drove the car back home and as of now 3 weeks later my car still perfect so in summary this is a great place to buy a car

I've bought a lot of cars over the years, from dealerships big and small, private parties, you name it. I happened to be looking for a very specific toyota tacoma double cab with the TRD offroad package and Pana motors just happened to have what I was searching for. The only minor inconvenience was Pana is just over 2000 miles from home. I contacted Jay and let him know I was highly interested in the truck and that I would be flying 2000 miles to basically purchase the trick sought unseen, and needed his word that it was mechanically sound and had no issues. Jay assured me that it was in fact a great truck, his shop fixed a few small issues with it, and he put a brand new set of tires on it. So I put down a small deposit and booked a plane ticket. Jay picked me up at the airport and we took the truck for a test drive. The transaction was smooth and quick and I was on my journey home, for about 30 miles when the black cloud that follows me struck again. It was late and I was stranded 8in the freeway 2000 miles from home. Phoning a buddy isn't an option, so I called Jay. He went so far out of his way, sending one of his mechanics to the shop after hours to gather tools, and stop at the parts store to get parts, so that I could get safely back on the road. On top of taking care of the issue, Jay called daily on my 3 day trip back home just to make sure everything was ok and that I was having a safe trip home. In this day and age, it's rare to find not only top notch customer service, but human compassion. He very well could have said sorry, as is, no warranty, not my problem... it's not like it would do me any good to go around bad mouthing his business, no one in Oregon is gonna care about a dealership in Texas! but Jay is an honest stand up guy, and even though I may only be a one time customer, it didn't matter. He treated me as if I we're a friend that he would see every day.

simply my best car buying experience. Called to ask if the vehicle was still available and i spoke directly with the owner who was able to ask every single question that i had. I cam over to see the car and it was even better that It look on the pictures so i asked to test drive and J very confidently said " It drives just as good as it looks" went on a test drive and he was right, The car was great, I been driving it for 3 months and had no problems. This guy truly cares about his customers

It was our first time buying a car ever. It can be a bit daunting because we don't have much background. However, we found Pana Motors website to be the most helpful above the rest, so we chose to get our first car from them. When we went there, Jay was never intimidating. He didn't do much marketing. He allowed the car to do the talking. The car was in very good condition even if it's been running for a decade. It was very well maintained and they had it cleaned before we could bring it home. We love our car and we are so thankful that we bought it at the right place.

I went with a girlfriend to buy a car from Jay Blackwell, Pana Motors. I was obviously an outsider (not the car buyer), totally observing everything around me. First stop, the restroom. OMG... Great A+ and we are talking where mechanics roam, WOW! Oh... to note, I am a female, so very picky in that category.



Jay, the owner, said he would meet my friend at 2:00PM and rolled up at 1:55PM with time to spare. He actually rushed BACK from San Antonio to Austin, just to ensure that he was on time for the appointment, another very impressive note.



Again, I'm an outsider watching the entire car deal transaction and I've never seen such great customer service from not only a car salesman, BUT we are talking THE OWNER of Pana Motors, Mr. Jay Blackman.



I personally grade Pana Motors an A+, 5 Stars, and my only regret is that I live in San Antonio and NOT Austin. I would love to send my friends Jay's way to ensure they all my friends receive the best of service.