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D
disappointedinaustin

03/24/2010

Provided by YP.com
Great stationary ... HORRIBLE service

I have never been treated with such rudeness and disrespect when using any type of service, until now. From the initial phone call the representative, Elizabeth, was extremely short and made me feel as if I was bothering her. I was not warned once, if I make any changes to my proof there would be a $15 charge to change things as simple as the font...when I suggested they warn future customers ....so they don't make the same mistake as I did...she sharply said "it's listed on the on the website" I don't know about you but the reason I decided to have these done if obviously I have a career and don't have time to create them myself, let alone read entire websites, which I still can't find "the rules" anywhere. Lastly, I was told they only needed a credit card to start my order and I can pay with other means which I pick them up. When I came to pick up the invitations she had already charged my card without my permission or signature and tossed the bag on the table and said "thanks" ...not even giving me a second to look them. The inviations did turn out cute...but I aways treat people with kindness and because of my experience...I will never use Party Cat ever again. I hope you take your business to somewhere they appreciate...I certainly will.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

TollFree: 800-345-1213

Phone: 512-472-8440

Services/Products
Entertaining, Cups, Ice Buckets & Coolers, Yeti Coolers, Plates & Platters, Bowls, Coasters, Napkins, Koozies
Neighborhoods
Central West Austin, West Austin, Tarrytown
AKA

Cat Party

Other Emails

Categories
Engraving, Gift Shops, Stationery Stores, Wedding Supplies & Services
Other Information

Wheelchair Accessible: Wheelchair Accessible

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