PetSmart
12901 N Interstate 35 Ste 700, Austin, TX 78753
Reviews
01/06/2012
Provided by YP.comNever take your dog here to get groomed. I brought in my cocker spaniel to have his skirt trimmed and when I picked him up he was compeltely shaved. Not only that, but the groomer was shaving him with hot clippers and he had burns all over his skin. The groomers here are very lazy and will try to take the easy way out. I realize a coker spaniel cut is difficult and it was the end of the day, but that was no reason to shave my dog. They said that his hair was longer than they thought and appearantly didn't want to take the time to brush him out before bathing him. They also managed to cut all his hair but the hair between his toes which shoudl be routine. When i approached them about the treatment of my dog, the manager wouldn't talk with me in person. I can't believe these people burned my dog! He was absolutely terrified when I picked him up. Never again will I bring him here.
06/08/2008
Provided by YP.comI hate doing business with companies that I have to go to other websites to get a phone number. I tried the Petsmart website and get the number for this location an received an error that I have tried to log to this page too many times. I can't recall the last time I used the site, then the link that it referred me to would not work.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Brands
- Nutro
- Payment method
- amex, master card, visa, discover, cash, check, debit, paypal
- Location
- Shops at Tech Ridge
- Neighborhood
- Parmer Center
- Other Links
- Categories
- Pet Stores, Aquariums & Aquarium Supplies, Birds & Bird Supplies, Pet Food, Pet Grooming, Pet Services, Pet Training