Randalls
10900 Research Blvd, Austin, TX 78759
Reviews
07/04/2020
Provided by YP.comHad home delivery set up for 6 - 7pm last night. At 7:30 called to find out where my order was, waited on hold for 45 minutes. Had to call another number. Was told that my deliver would be there in an hour (puts it around 9:30). NEVER came, no call, no text. Called this morning. Assistant supervisor said that the computers went down after she left at 4:30 (our order was placed early in the morning) and that she can't be there 24/7. So why were we told that we'd have our food at 9:30. Answer, well I guess they hoped the computers would come back up. AGAIN. ZERO communication. Cancelled the replacement order and will do curbside with HEB. All Randalls offered was to not charge us the delivery fee. UM, messed up dinner and plans to bake pies for 4th of July. Second time trying delivery with Randalls, second time bad experience!!
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 512-338-2241
Phone: 512-219-2750
- Payment method
- amex, discover, master card, visa, apple pay, samsung pay, travelers checks, cash, check, diners club, debit
- Location
- Braker Village Shopping Ctr
- Neighborhoods
- Hardrock Canyon, Northwest Austin
- AKA
Randall's Food Markets
- Other Links
http://www.randalls.com/IFL/Grocery/Home
https://local.randalls.com/tx/austin/10900-research-blvd.html
- Other Emails
- Categories
- Supermarkets & Super Stores, Grocery Stores