Wok On Fire
9901 Brodie Ln, Austin, TX 78748
Reviews
04/28/2014
Provided by YP.comI found a bug in my dinner and complained, their response was to ban me.
I had been a loyal customer for years, not because the food was all that good or even priced right for what you get, but because they are close to me. Then last week I find a bug ( a little under the size of a dime) in my meal. I called them up to complain. Their response was to say I was "mistaken" and to send someone out to verify that there was in fact a bug and to take the food back. I was treated like I was trying to steal from them. The manager would not come to the phone to speak to me so the waiter had to act as a go between even though I could hear the manager in the background being very disrespectful and rude.
Even though dinner for myself and my GF was ruined, they would only comp me 10.00 out of a 29.00 ticket. Yes my GF did not find a bug in her meal, but that doesn't mean she didn't have to dig around and worry about if there was one.
Cut to today. I decided to give them a second chance, I place my order, they take my credit card information, and 15 minutes late I get a call back saying they will not deliver to me anymore.
Long story short.They are incredibly rude and they obviously do not value the people who order from them. I feel they are not deserving of our money as consumers, you have been warned.
12/11/2007
Provided by YP.comReasonable prices, large portions and quick service. Great place to call for pickup during the hectic holidays!!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 512-291-9703
- Price Range
- $
- Location
- Shady Hollow
- Other Links
- Categories
- Chinese Restaurants, Asian Restaurants, Restaurants
- Other Information
Cuisines: Chinese, Asian
Price Range : Below Average