David Frey Plumbing

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After reading other positive-sounding reviews, we decided to give David Frey Plumbing a try when our hot water tank stopped working on a Saturday morning. We were quoted $180 because it was "emergency hours" (weekend). The tech arrived within 10 min of our call since we live so close, but after getting into our basement, he just pressed a reset button and the pilot lit just fine. The entire episode lasted 5 min. Although the service we received had value, we felt that 5 min wasn't worth $180, but we paid it anyway asked mgmt to see if they would be willing to charge us the standard rate of $90. We weren't looking for a full refund. If not, then a polite decline would have been fine. Instead, David's daughter became NASTY with my wife on the phone. Another call from David led to MORE NASTINESS and a THREAT TO SUE US FOR SLANDER! A little common courtesy and respect goes a long way in our book, and David Frey Plumbing proved that they do not care about their customers!