Climatrol Heating & Air

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Fixed my issue ASAP, explained everything in detail on why tech is doing to repair. Honest company! Already recommended

Not sure why bad reviews back in 2012, but my experience this morning has been absolutely Great. Customer service is on point, tech arrived on time, repaired my issue and explained everything. Not all technicians in the past that have serviced me ever explained everything to me in detail. The tech answered all the questions I had, which I really appreciate.

I always use Climatrol for my a/c and heat issues. They have always been great. On time, very honest, great prices and always polite. I have recommended Climatrol to others who have used their services and they to have had Great service

I am not sure why this company got 1 star from a previous review. Sound like the customer that left a negative review should be giving their home warranty a bad review not Climatrol. I had Climatrol out through a Home Warranty as well and they were great. On time, tech explained everything to me in detail. I will recommend this company. They contacted me right away. Great customer service. I have recommend Climatrol to my neighbors as well

Highly recommend this company. i had a different company come out and they told me I needed a new system. I called Climatrol and The technician Bryan explained everything to help me understand. They came out at the time frame that was set. Fixed my problem right away. It was only $100 to fix . Honest, Reliable and prices are great. Great Company

Very disappointed. Responded to a service call from our home warranty company and diagnosed my a/c, but when home warranty company pressured them, they changed their story and my claim was denied. Left the power off to our emergency heat, was told they would set up a service call to turn back on, but never responded. Will not return calls. I cannot recommend this company.

Our warranty company has had Climatrol come fix our ac/heating unit multiple times in less than a

years time. They've said it was one problem after another and they kept bandaiding it over and

over. So when it hit 75 degrees in Keller, Texas the ac could not even keep up with that so before

it started getting to 95+ we called the warranty company and they sent Climatrol over on May 23,

2012 (which it started heating up at that time already) and they said nothing was wrong. They left

all mad because we told them they were wrong. I have yet to receive a work order copy. Then it

took the tech over a week to turn in the work order so the warranty company could complete the

order on their end. At this point we were waiting on the homeowner (since we rent) to come back

into town. Before she came back into town the ac went completely out on Monday June 4th. We

called the warranty company and they sent another company out (love them!) and said it was the

furnace control board...the same board Climatrol replaced on March 9, 2012. Since the part has a

90 day warranty they had to come back out and fix it. So they told us they could come 5 days

later to diagnose the issue....It's 97 degree's outside and 84 inside with no moving air. It would

have taken him all of 5 minutes to diagnose the problem so I called begging them to send

someone today or tomorrow and they kept telling me it was our fault it didn't work...NO! After they

came out on 5-23-12 it started to blow hot air when it turned on then it went out because the

company that came out yesterday said it was trying to turn the heater and the ac on at the same

time causing the control board to malfunction. So... after Bryan with Climatrol looked and tinkered

with it on 5-23-12 and said there was no problem he really caused a BIG problem! Now they do

not want to service us or warranty the part (which according to their 90 day warranty has 3 days

left on it) because I told them that they caused the problem. I do not recommend this company to

anyone. They are rude, shady, do not give copies of the work order if they are mad, and over all

have bad customer service!