North of the River Veterinary Hospital, Inc.

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They gave me a quote on services (Surgery and shots). I paid in full. then they went to do surgery on my dog and it was worse that they thought. So when I picked him up they said it would cost more but they would waive the extra change because it was their fault for the misdiagnosis. But when I returned for shots that we also put on the quote they said because of the surgery costing them so much the money i paid for shots went to the surgery. I then had to come up with $60 on the spot because they told me this after Ithey gave the shots. I was told I couldn't leave with my dog if I didn't pay.i asked if i came back with the quote and receipt would i get my $60 back? She said no. I have since filed a claim with the Better Business Bureau.Also my dog came home after his 30 hour stay hungry and thirsty like I've never seen him before. I can't prove it but i don't think they gave him any water or food and he was there for about 30 hours.

I have taken my pets for Dr. V for years and all of my animals love the staff, they make me feel welcome everythime I walk through the door. Even the new vet has made a mark on my pets. They are happier here then even the park. Once my little one got bite by something on her head and it got really big and the staff here did everything the could to make her feel beter and make me feel better at the same time. I am confindant leaving my pets here with the loving staff at north of the river vet hospital. Oh and grooming price are really good.