Dental Care Alliance
187 W City Ave, Bala Cynwyd, PA 19004
Reviews
10/16/2012
I wish I could rate any less than 1 star !!Experience : I am a physician myself and have never come across a practice as bad as this in my 15 + yrs of medical experience Pros : Clean, well staffed, good location Cons : everything u can possibly imagine...but wont go into all the details, but will tell my personal experience. I went for a routine exam and annual scaling. I get scaling done annually and my last dentist gave me a clean exam and normal X raysThey made me do complete set up of X rays saying its essential. I get it done and the dentist says -- well you have 3- 4 mm cavities on 2 teeth and they need to have filling. I had no symptoms what so ever at that time. I said I will get it done only if my insurance covers fully for the procedure and otherwise I will defer it for now. They verify and said they called to confirm that everything will be covered.I sit down and then she goes drilling and drilling -- may be made the cavity bigger. I started having tooth ache from then on. Called the office a few times, dental assistant checks with doc and says its normal. the pain lasted 6 months and now I still get occasional pain. 30 days later I get a bill saying I owe them $ 1200 for the procedure, because Insurance did not pay. I called and the lady goes I dont know why they didnt pay...but you owe it to us now. I said I wont pay all of it, one I did mention clearly that I will get it done only if covered and the procedure made things worse. Next thing she says -- we will send it to the collection agency !! Trust me-- this is the first phone call regarding the bill. Few months down the line, I was buying a car and saw that the collection agency put it on my credit file never even contacting me ( very bizarre ).Even if you ignore this whole credit report thing...i general the practice is very unethical, misleading and manipulative. Please, take my word and never go there in your best intere
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- Bala Cynwyd
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- Dentists