Pep Boys
6515 Baltimore National Pike Unit A, Baltimore, MD 21228
Reviews
07/09/2014
Provided by YPmobileCame in and there was nobody to help me but the guy in service David. The store was a mess and it seemed like it nobody cared about it. I was told by Steve to take my purchase to service to ring out. He helped me and was very nice. Steve blew me off. This should be 1 star but thanks to David i will come back just for his service
07/08/2014
Provided by YPmobileNeeded a oil change and air filter and decided to give Pep Boys a shot. The service manager David Lewis got me in and out. He was extremely polite and professional. Definitely going there from now on
07/09/2013
Provided by YPmobileHad them put parts into truck the motor and regulator, they overcharged me 400. Never got a call saying it was ready. Got there and they put in bad motor, kept truck 3 days. Truck covered in grease on carpet, drivers door panel not screwed on scratched the hood terrible,dented the door, dissarmed the alarm. When i asked for them to fix it they were rude and said not my problem. I payed near 4 hundred for this???
08/01/2008
Provided by YP.comI had been to Pep Boys for very first time for getting oil change done. Unfortunately I did not have a ride back home. I called Pep Boys (this location), for appointment on Sat. They said they do not give appointments. So I reached this location by 9:00 AM so that I can get my work done ASAP and get relaxed on weekend. They estimated 2 hours for oil change (!!!) and I left for nearby mall to spend my time. When I came back after 2 hours, my car was waiting outside in parking lot. When asked they said they have not serviced it. I waited till 3:00 PM hoping that they will do oil change. At 4:30 PM they were about to close the shop and when I asked about service they said they still haven't done yet! I was pissed off and asked for explanation and the manager was so rude that he denied to even talk to me politely.
I would not recommend this place to any one at all.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- amex, cash, check, diners club, discover, master card, visa
- Neighborhood
- Catonsville
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Link
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers