Taxi Affiliation Services

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I was told to contact taxi affliction services by a dispatcher for Acounty Sedan when I asked to speak with a supervisor. On May 1, 2016 I called (443-575-4110)County Cab at 5:12 pm and my cab never arrived nor did a dispatcher communicate that a cab wasnt going to come. I was only going to Walmart and not to work so I just said forget it. On May 2,2016 I called (443-679-1425) Acounty sedan at 7:44 am. I spoke with a very nonchalant and unhelpful dispatcher who directed me here after I waited for a hour and I kept calling back inquiring about a driver. Around 9:11 am someone made the first attempt to call me back and let me know they were still trying to get a driver, but I denied the service because the wait time was unpredictable and I was supposed to be at work by 9:00 am. Also I was given a flat rate of 28 dollars to my destination last week and this week to the same exact destination I was told it would be 32 dollars.