Yellow Cab Co Inc

Write a Review410-752-1096

They are the worst. My cab NEVER came! after waiting for 3 hours, I gave up. I called several times and each time I called I was told that my cab was 2 miles away. The last time I called I talked to a supervisor who apologized to me after learning that I had been waiting for 2 and a half hours. She said that she would send a cab immediately after I talked to her. They still never sent a cab. I have used their service in the past, and their service is hit or miss. Sometimes they are prompt and efficient, and other times (most times) there is a long wait. After my most recent incident, I will no longer be using this cab service.

They are already late and I called last night to reserve a cab because I am having a procedure done on my heart! I called again this morning and they say it is a priority to be here. I am nervous enough and may have to drive in myself!!! Irresponsible! No excuses. They need to read these reviews and be ashamed!

ABSOLUTELY AWFUL!!!!!!!!! Rude people, undeniably the worst. Called 3 times. Praying I make it on-time to the hospital.

HORRIBLE!!!! I called 6 times to get a cab, 4 of which the dispatchers admitted never showed. When I got in touch with the manager, she stated, point-blank, that if one of their scheduled cabs gets hailed on the way to an appointment, they'll ditch the appointment and take whoever. Then, without any cursing or rudeness on my part, proceeded to hang up on me. I called back twice; they hung up on me again. Absolutely appalled.



I recommend DOWNTOWN TAXI: 410-233-3333 (polite, on-time, and professional).

Absolutely the worst cab service in Baltimore. Go with Arrow or any other service, but stay away from Yellow-cab's horrendous customer service. If you try calling for a pickup, expect to wait up to 10 minutes to get someone on the line with you, and when you do, expect that person to be rather unfriendly and rude to you. On one occasion, my girlfriend and I's night out was ruined because the Yellowcab we called never showed up. We waited over an hour before calling to cancel the cab, calling 3 times to check on its status. To top it off, the customer service agent didn't even apologize for any inconvenience and hung up on me. THE WORST.

Why didn't I listen to all the reviews. I made a appointment to be picked up at 5 over the internet. I recieved a confirmantion saying it went threw and at 4:56 a txt saying a driver is on there way. Five came and no cab, 5:15 came no cab, 530 came and no cab. I called the company at 5:30 and they said they would send another one 6:20 I called a sedan service and they were at my job in 10 minutes and I paid less then what I would have paid with yellow cab.