Generations Family Medical Clinic

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I have been fighting charges with them for over a year. I made an appointment for my children last august 2014 I specified who the in network doctor was on my insurance. They put me with a different doctor and I was charged due to out of network. I have been trying to resolve for a year. They consistently advise they will look into and contact me back, but never do. I have to start over each time I call.

I have been out of medications for 3 days including blood pressure medicine. .I have requested refill authorizations several times over the lasts few days. The pharmacy has asked several times, yet here I still remain without my medication because of their total indifference and incompetence. I will have to find a new clinic. this is ridiculous.

So far I have been satisfied . Same day appointments and friendly staff members. There usually a wait but it's because the doctors,pa's and nurses take their time with you. I appreciate all the help they have given to my family and I.