Pilot Travel Center

Write a Review607-776-2012

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VERY RUDE CUSTOMER SERVICE!A WOMAN IN GLASSES AND BLUE SHIRT ENJOYS TO YELL AT PEOPLE,WERE VERY RUDE,NO POLITENESS,NO NICENESS!THE CONE IN THE 17TH FUEL ISLAND,THAT DID NOT WORK,WERE WAY ON THE SIDE,WE FIRST PARKED,THEN NOTICED IT,MY HUSBAND WENT INSIDE TO ARRANGE FOR FUEL AND MAKE CERTAIN ABOUT THIS FUEL ISLAND-IS IT WORKING OR NO!HE ASKED ABOUT THE 17TH FUEL ISLAND,GOT COFFEE,SENT A FAX!WHILE HE WAS DOING IT,VERY UNHAPPY AND ANGRY WOMAN CAME TO OUR TRUCK(LIKE I SAID,AFTER MY HUSBAND ALREADY NOTIFIED HER,THAT IT'S US,WHO ARE THERE)BEGAN TO YELL AT ME,THAT THIS FUEL ISLAND DOES NOT WORK,WE HAVE TO MOVE,DON'T YOU SEE THE CONE!THEN SHE WENT BACK TO THE BUILDING AND CONTINUED SCREAMING ABOUT THE FUEL ISLAND AND WHO IS IT!THEN SHE BEGAN TO YELL AT MY HUSBAND!THEN SHE FINALLY DECIDED TO HELP PEOPLE AT THE CASH-DESK AND LETTED PEOPLE CUT IN LINE!WHEN MY HUSBAND WENT,WHEN HE HAD TO,IN FRONT OF THOSE RUDE PEOPLE,SHE,AGAIN HAD TO BE VERY UNHAPPY AND SCREAM AT HIM-WHAT?WHAT DO YOU WANT?