Neighbors Federal Credit Union
7800 Howell Place Blvd, Baton Rouge, LA 70807
Reviews
09/23/2015
Provided by YP.comDreadful, Awful, Horrendous, Atrocious!!! Service! DO NOT BANK WITH NFCU. I came into the branch to be added to my husbands account and the person assisting us, Aimee Meyers, was a complete failure. Upon activating my cards, she stated that she had typed the wrong expiration date and has to start the process over. Who does that? DO YOU KNOW WHAT THAT COULD HAVE CAUSED???? Last month, our credit card was denied because of this same error! Next after supposedly getting the cards printed, she informs me that an offset occurred - what is that??? When I asked her to please verify that the card pins were correct, she tells me that she cannot until 2pm that afternoon! Like I have to wait until 2pm to have your error corrected???? This was the worst experience EVER! I avoided the Goodwood Branch because of their awful service to end up with MORE AWFUL SERVICE! I have gone to Iberia Bank and received MUCH better service that any NFCU BRANCH! There is no excuse for this awful training and I feel that all the branches NEED A NEW TRAINING CLASS conducted ASAP.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Phone: 225-819-2178
- Payment method
- amex, apple pay, cash, check, debit, discover, master card, visa
- Other Link
- Categories
- Credit Unions, ATM Locations, Banks, Financial Services