Staples

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OPEN NOW - Closes at 8:00pm

I bought an AT&T 5 Handset Cordless Answering System from them for myself for Christmas present. Just got it hooked up Jan 4th and after trying it out with the speakerphone with family in Tennessee and in Michigan and could'nt hear them well and they couldn't hear us well, I tried to take it back the other day and because I was 1 day late after their Christmas returns they would not take the phone back. They said it was posted in the newspaper which would have been great if we took the newspaper. I was furious. Asked for the Manager and she said she could not take it back either. Never had a Manager yet that could not override a date on a return or anything on sale until the other day. I told her I had been a customer for a long time but that didn't matter either. I asked what I was supposed to do with the phones that didn't work proporly and she said she didn't know that she guess maybe sell it on eBay or craigslist. I told her I was very unhappy with her and her store and would never buy another thing in there if the date could not be over rode. I left with the phones that are no good to me so they lost a very good customer and all my friends and family over a 1 day and $100.00 phone system. What a waste!!

This place is always bright and clean. The service is friendly and pretty knowledgeable. Sometimes they have some very good deals.